Description
Facilities: 334 rooms and 16 suites are located on 8 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The … more
Location: The hotel lies directly on the wide, white sand beach in the hotel quarter, beautifully situated between the Caribbean Sea and the Nichupte Lagoon. A diversity of entertainment venues, bars, restaurants, nightclubs and links to the public transport network are all to be found nearby (within 30 m). The centre of Cancún and the airport are both roughly a 25-minute drive away.
Meals: Dining facilities include a café and a bar. Guests can dine in a non-smoking restaurant with an area for smokers. All-inclusive can be booked. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Diet meals and children's meals can be prepared on request.
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- Entertainment
- Entertainment for adults
- Entertainment
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Kids´ club
- Room service
- Luggage storage
- Reading room
- Safe
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Indoor bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Mini golf
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Entrance with ramp
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 10136 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 4 featured reviews out of 10136 TripAdvisor reviews
V
violalalax
14/12/2024
“Such a fun and pleasant stay!”
First time in the resort and had a good time, the pool activities were fun, Jair of the entertainment staff was a good host and attentive. The beach is beautiful and one of the best parts of the hotel as the good location it has. They have shows at night, highly recommended as well. The food coul… more
I
ISE68
Chilliwack, Canada
16/12/2024
“Occidental Tucancun - Visit #23”
Overall the hotel is decent. Having been here several times we know what we'll be in for. On our last visit December 2024 started to notice that the food quality was not as good as it's been in previous visits. Also noticed that there may be a staffing issue, not as many servers, bartenders, etc. a… more
M
MARILYN V
16/12/2024
“ok experience”
do not go to this resort it's cater more to local, plus they cut you off of food and drinks at 1 pm regardless of what time you leave the hotel small buffet entertainment ok not great pay a bit more and go somewhere better plus its very windy and the waves were very high on that side of Cancun in D… more
T
temorsha
15/12/2024
“The goods and bads”
The place is good and clean and resort is in a nice spot staffs were ok but the snack bar horrible food was very bad plain and no taste same thing everyday horrible chef and no variety cheap simple food. Horrible taste
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info