Description
Facilities: 334 rooms and 16 suites are located on 8 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The … more
Location: The hotel lies directly on the wide, white sand beach in the hotel quarter, beautifully situated between the Caribbean Sea and the Nichupte Lagoon. A diversity of entertainment venues, bars, restaurants, nightclubs and links to the public transport network are all to be found nearby (within 30 m). The centre of Cancún and the airport are both roughly a 25-minute drive away.
Meals: Dining facilities include a café and a bar. Guests can dine in a non-smoking restaurant with an area for smokers. All-inclusive can be booked. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Diet meals and children's meals can be prepared on request.
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- Entertainment
- Entertainment for adults
- Entertainment
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Kids´ club
- Room service
- Luggage storage
- Reading room
- Safe
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Bars
- Pool bar
- Café bar
- Bar
- Indoor bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Mini golf
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Entrance with ramp
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 10136 reviews
Location
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Showing 5 featured reviews out of 10136 TripAdvisor reviews
D
danielcogar
Beckley, West Virginia
15/11/2024
“The stay was Great.”
The stay was great and very affordable. The check in process took awhile with the line but the staff brought us drinks while we waited. Daniel at the front restaurant reservation area was so helpful and kind. The food in the buffet was very good and had lots of options. The room was always kept cle… more
J
Jose A
09/11/2024
“One of the highlights was the beautiful beach, with clear turquoise waters and plenty of loungers. We also took part in.”
Noelia nos enseńo todo los mejores lugares para Tomar y para comer! I recently stayed at the Occidental Tucancún and had an incredible experience. The hotel is beautifully located on a stunning stretch of beach, offering breathtaking views of the Caribbean. From the moment we arrived, the staff was… more
R
Rebecca V
Robson
07/11/2024
“Upgrade to the Gold Band - You Won't Regret It!!”
Our 2-week stay at this luxury resort was fabulous in every way!! We upgraded to a ocean-side villa, and it was worth every penny. The waves lulled us to sleep every night, and the sunrises were spectacular. The central location made getting around Cancun super easy - a bus stop was right outside… more
C
Carlos C
08/11/2024
“Breathtaking”
This place is incredible. The facilities are great, and the service is excellent. The views from the hotel are breathtaking. I loved the food, and the gym, managed by trainer Robin, is fantastic. He’s a highly skilled professional and always ensures that you get the best workout.
H
hayabusayc
13/11/2024
“Great location but rooms could improve.”
The customer service at this hotel was exceptional. The buffet service was of the highest quality and truly remarkable. While some of the restaurant food was excellent, others were merely satisfactory. The rooms, however, require improvement. The pillows were old and lacked support, and the mattres… more