Description
Facilities: 334 rooms and 16 suites are located on 8 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The … more
Location: The hotel lies directly on the wide, white sand beach in the hotel quarter, beautifully situated between the Caribbean Sea and the Nichupte Lagoon. A diversity of entertainment venues, bars, restaurants, nightclubs and links to the public transport network are all to be found nearby (within 30 m). The centre of Cancún and the airport are both roughly a 25-minute drive away.
Meals: Dining facilities include a café and a bar. Guests can dine in a non-smoking restaurant with an area for smokers. All-inclusive can be booked. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Diet meals and children's meals can be prepared on request.
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- Entertainment
- Entertainment for adults
- Entertainment
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Kids´ club
- Room service
- Luggage storage
- Reading room
- Safe
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Indoor bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Mini golf
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Entrance with ramp
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 10136 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 10136 TripAdvisor reviews
D
David S
Edegem, Belgium
10/01/2025
“Outstanding”
See you soon again. Allways glad to come back to Barcelo. Easy to get with bus, clean beach, great staff.
H
heatherrZ3025HU
03/01/2025
“Xmas stay with my teenage son”
We got a great room with a terrace on the 2nd floor overlooking the water. The best rooms in the hotel in my opinion. We loved the value for money, the Italian restaurant was our best food choice, food available 24/7. Staff were all lovely. The gym is small but great , clean and has all you need. S… more
B
baggieboyben
07/01/2025
“A Very Nice Stay”
We had a very nice holiday there and it had everything you need. The pools and the beach are great. The odd small improvements could make a massive difference to the hotel. The restaurant booking system, the use of the hot plate, and increasing members of staff behind the bar would definitely have … more
J
J F
Calgary, Canada
05/01/2025
“It was an experience of two worlds…”
Fantastic staff on an all fronts. Front desk and serving staff all deserve a raise! The grounds and groomed-beach all lovely. The rooms/decor dated, limited /repetitive buffet and tired linens. There were no poolside snacks…not even a single taco chip. During our stay there was not a single cup o… more
K
Kristie C
03/01/2025
“Buyer beware”
Although it was an overall good time spent with family, there are definitely some downfalls of this particular resort. The best part of the trip were our servers at the restaurants and bars. If you make a requet regarding rooms being located near one aother, don't hold your breathe.
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