Description
Facilities: The resort has 357 rooms and 108 junior suites, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the complex include a cloakroom, baggage storage service, safe, currency exchange service and cash machi… more
Location: This luxury hotel is situated directly beside the white Caribbean sandy beach of Playa Linda. The city centre is approximately 5 minutes away and it is about 20 minutes to Cancun international airport. Restaurants, shops and nightlife venues are to be found close by.
Meals: Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive can be booked. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner.
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- Entertainment
- Entertainment for adults
- Entertainment
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Bike rental service
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Towel Service
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Golf course (within 3 km)
- Water sport facilities (on site)
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Very good
Based on 10384 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 10384 TripAdvisor reviews
A
annadarrenlaw
16/12/2024
“Great resort, great value !”
My wife and I spent 14 days at resort and loved it. Great staff, super clean resort in every aspect. Amazing food with a world class buffet. Great enviroment for every age group. I would highly recomend this to anyone visiting Cancun !
J
Jack C
12/12/2024
“Great hotel”
A really good hotel staff at beech bar are great . Stephany was amazing all week was so helpful she’s great . Hotel staff are amazing the food is really nice everyone is friendly . Beautiful hotel very clean . Drinks are very nice . Stephany was so helpful all week
E
elizabethortiz_06
09/12/2024
“Birthday Celebration”
Always a great experience at this resort! Staff is exceptional especially Antonio and Sheyla. At the buffet restaurant Alfredo, Carlos, Vanilly "Osito Cariñosito" and Alexander at the beach bar provided exceptional service. It's the 5th time staying at this resort and will continue to do so.
R
revlonbriggs1213
16/12/2024
“Birthday Celebration”
I enjoyed the resort. Most staff were friendly, attentive, and courteous but not all. The resort is a beautiful location.
P
pictureless
Sherwood Park, Canada
10/12/2024
“The friendliest and attentive staff”
The staff we dealt with was fantastic. Our favourite buffett waiter Carlos Abarca, so kind and attentive. He offered the best service and should be promoted. A special shout out to Vanilly and Alfredo Gil as well. A big thank you to Luis Nieto for arranging birthday festivities for my mom's 90th b… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info