Description
Facilities: The resort has 357 rooms and 108 junior suites, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the complex include a cloakroom, baggage storage service, safe, currency exchange service and cash machi… more
Location: This luxury hotel is situated directly beside the white Caribbean sandy beach of Playa Linda. The city centre is approximately 5 minutes away and it is about 20 minutes to Cancun international airport. Restaurants, shops and nightlife venues are to be found close by.
Meals: Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive can be booked. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner.
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- Entertainment
- Entertainment for adults
- Entertainment
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Bike rental service
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Towel Service
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Golf course (within 3 km)
- Water sport facilities (on site)
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- : #{floorNumber}
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- Administration fee
Good to know
About the deposit
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Very good
Based on 10384 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 10384 TripAdvisor reviews
M
Marc Andre G
19/11/2024
“3 stay here Love it 🥰🥰🥰”
One aigain exellent stay is my 3 time here Verry clean room / AC verry cold what I like / Hot water all the time Staff are verry carefull and amazing Food is ok can be bether Only complaine this time they assigne my the room 560 this room face the show at night so is like you sleep with the show … more
I
innaa959
14/11/2024
“Great experience”
Smaller resort but very affordable. Can’t beat the price and the value is amazing. Staff is helpful. Breakfast buffet is plentiful, waiters especially Vanilly Cabrera, went above and beyond to make sure you had a wonderful experience. Had my drinks ready to go upon my arrival. Thank you!
R
rhuq2024
Toronto, Canada
14/11/2024
“Booked 2 rooms”
They gave 2 twin beds for a couple on honeymoon. Requested at checkin but no help. Will rent different resorts next time
C
Cora_Johns
Saint Louis, Missouri
17/11/2024
“Okay location”
The hotel was very well maintained and the staff were very friendly. The location was not the best, and I would say it’s due the beach is being washed away and not the blue and green water you imagine coming to Mexico. The only thing I didn’t like was that the hotel made us wait until 3 for check-i… more
R
Rafiq63
13/11/2024
“Great place to enjoy!”
All great but I booked 2 rooms but got 2 different rooms with king size bed and 2 twin size beds. I requested to get me together but they decline my offer.