Description
Facilities: The resort has 357 rooms and 108 junior suites, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the complex include a cloakroom, baggage storage service, safe, currency exchange service and cash machi… more
Location: This luxury hotel is situated directly beside the white Caribbean sandy beach of Playa Linda. The city centre is approximately 5 minutes away and it is about 20 minutes to Cancun international airport. Restaurants, shops and nightlife venues are to be found close by.
Meals: Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive can be booked. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner.
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- Entertainment
- Entertainment for adults
- Entertainment
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Bike rental service
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Towel Service
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Golf course (within 3 km)
- Water sport facilities (on site)
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 10384 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 10384 TripAdvisor reviews
K
kaman2025
07/01/2025
“Very good hotel”
All in all we have a very nice stay in this hotel, but there are two thing which could be improved: 1) the music at the Pool was much too loud (and wasn't minimized even if we asked about it) 2) the air conditioning, fans in the lobby and in the restaurants were too strong (we are coming in winter… more
G
Georgina Cavell... K
04/01/2025
“Awesome Experience”
The Staff were amazing making our stay superior. Thanks to Patricia, Sandra, Alfredo, Emmanel, Carmen, Paulina, and our beautiful little maid. Food Was delicious and loads of it, plenty of drink. Place was clean, Definitely will return to this resort.
D
Dianapilar
Bogota, Colombia
03/01/2025
“Amazing!!!”
Incredible service exceeded our expectations, excellent service, amazing service staff, always excellent food, incomparable 24 hour snacks, animation, bars and all the staff incredible, all the restaurants spectacular especially Mexico Lindo. All the staff amazing! Antonio, Elizabeth, Jose, Daniel,… more
E
Erica G
China, Maine
01/01/2025
“Nothing fancy but fairly inexpensive and the people were nice”
This resort is older and generally kept up well. It’s not fancy but the cost is less than many others. It’s located by a ferry which is convenient but there is also lots of boat traffic. Its biggest weakness is the food especially the buffets. The food is not labeled for allergies and I cannot have… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info