Moon Palace Cancún - All Inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. Food and beverages All buffet and la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) In-room liquor dispensers Meals and beverages at companion properties Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. Water activities Kayaking Land activities Fitness facilities Miniature golf Soccer Volleyball Kids club Lessons/classes/games Aerobics Bartending Dancing Pilates Water fitness Yoga Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties Not included Golf green fees Use of golf equipment Motorized water sports Scuba-diving certification Scuba-diving excursions Scuba-diving lessons Windsurfing Tennis Surcharge for premium food items Childcare Spa/beauty facilities and services Activities and services offered by independent operators Offsite tours Transportation to offsite activities. Optional fees: Airport shuttle fee: USD 26 per person (roundtrip) Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a security system and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.. Minimum age: 18. Check in from: 3:00 PM. . Check out: 12:00 PM.

Sports/Entertainment: There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, crazy golf, golf and fishing. With windsurfing, jet skiing, catamaraning, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga, aerobics and table football. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.