Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

“fun times again”

Our 12th time to the resort and we spent part of the Aqua Lovers party 12/2-12/5 and had a blast. Despite the place being totally full the staff rose to the challenge and always had great smiles everywhere. MB and the habanero soup was still great. Siete at night is a great escape, be sure to ord… more

Our 12th time to the resort and we spent part of the Aqua Lovers party 12/2-12/5 and had a blast. Despite the place being totally full the staff rose to the challenge and always had great smiles everywhere. MB and the habanero soup was still great. Siete at night is a great escape, be sure to order the Mochahete (sp) for a starter, fried pork rinds and chorizo sausage what could go wrong. We had breakfast most mornings at Azure, the Shrimp tacachiles (sp) were also an interesting breakfast that was tasty and filing. Mr. S and Jonathan Chaire and the rest are a well run machine. Ready for next year!

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“Victor!!”

The food is amazing but the best is in Siete! Victor is our favorite server ! He will do whatever it takes to make your meal and evening perfect!!!!! We were staying at Live Aqua because my husband was a patient at Hope 4 Cancer and his diet is limited. Victor stepped up and made his meals exactly… more

The food is amazing but the best is in Siete! Victor is our favorite server ! He will do whatever it takes to make your meal and evening perfect!!!!! We were staying at Live Aqua because my husband was a patient at Hope 4 Cancer and his diet is limited. Victor stepped up and made his meals exactly with what he could have. Together they came up with a burrito that is soooooo good it should be on the menu!!!! Highly recommend Victor HE IS THE BEST!!!!!

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“Trip 17 to Our Happy Place”

Amazing return trip to Live Aqua Cancun! This trip was as incredible or more so than previous trips. I had a medical emergency situation and the amazing staff at Live Aqua took so much care, and helped me make an appointment at the very sophisticated hospital just a couple blocks South of the hotel… more

Amazing return trip to Live Aqua Cancun! This trip was as incredible or more so than previous trips. I had a medical emergency situation and the amazing staff at Live Aqua took so much care, and helped me make an appointment at the very sophisticated hospital just a couple blocks South of the hotel. It could not have been handled better. My trip was made extra special by our amazing butlers, especially Stephany, who was so kind and caring and wonderful. Extra thank you to Ashley Garcia who is my friend and an amazing asset to Live Aqua. Food was amazing even the room service! The staff keeps us coming back year after year!

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“Expected more!”

Nice, clean hotel with plenty of a la carte restaurants but certainty more suited to those that are frequent travellers rather than someone looking to go as a one off. Food - Most importantly, those that have the gold band and entitled to the Aqua Club can book the a la carte restaurants and those… more

Nice, clean hotel with plenty of a la carte restaurants but certainty more suited to those that are frequent travellers rather than someone looking to go as a one off. Food - Most importantly, those that have the gold band and entitled to the Aqua Club can book the a la carte restaurants and those that have the normal band cannot book tables but have to queue up starting from 6pm. You can be waiting some time to book but then may not get a booking until 1.5hours later! However, if you dont queue up until 6.30-7pm then you could be waiting 2 hours or they just reject you for the day due to availability as we found out for the MB and the Med restaurant! We did eventually try all the restaurants and MB was probably the nicest food and they advise to wear long trousers but everywhere else is very casual. The mexican restaurant was probably the worst - food was catered for tourist rather than authentic and there's no ambience in there at all - seemed people only go in there if they cant get in anywhere else as you will always get a table here. Breakfast is in the buffet area and its okay but you wont some of the fruits/sourdough bread or Greek yogurt etc unless you have the upgrade they will get it for you from the kitchen. The coffee is bland too but they have a complimentary Starbucks on site too which is a nice touch. Weather - was mid 20 degree's most days,sunny/cloudy and pretty windy this time of year and having dinner in some of al fresco restaurants can be unpleasant in the evenings because of windy it is and the med restaurant was out in the open. Room - Cant really fault it and you have pretty much everything you need including room service who are fairly sufficient but sometimes can take an hour to get anything during peak times. Drinks - bars are not really that lively and so lacks in atmosphere but the drinks are pretty nice and they'l make you fresh cocktails and use fresh fruit if you ask. Make sure you have plenty of $1 notes as there's a huge tipping culture here and you will get better treatment from bartenders once they know certain people will tip heavier/more frequent. The draught Modelo beer is certainly watered down but they do have some different bottled beers too. Airport travel - you will need to get a taxi from the airport as they will not allow uber to operate it seems so you will get a stung a little. We did however get an Uber on the return journey to the airport which saved us around £12 Entertainment - Pretty good, something on every night - the sax player/salsa singer was very good and also the poker game the hotel hosted was alot of fun! There's not much to do outside the hotel itself unless your willing to travel by car. Beach/pool - lovely sandy beach and you can hire sunbeds. The sun beds at the pool were pretty comfy too and we hired the cabana 1 day too and they're certainly worth it! Pools tend to be cold though and so you dont see many people in there at this time of the year. The Jacuzzi is nice and warm though! Excursions - we only did one which was the ATV, Zipline, swimming and mescal tasting with go xtreme - i'd certainly recommend it, well worth it! But bear in mind they keep you there a little longer than you would like to try and get you to spend more at the taco restaurant (food was very bland!). Dont get tricked with buying eye wear or balaclavas as you dont it unless its rained heavily. The guides will also come up to you and ask for a higher tip too as we all found out within our bus group too! Would i come back here? Probably not unless i found a cheap deal with the upgraded live aqua. I probably expected better service in terms of booking the restaurant reservations and the food quality wasn't exactly amazing either. But i'd be comparing this to European based all inc rather than Cancun as its the 1st time I've come to Mexico.

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