Kempinski Hotel Cancún

Kempinski Hotel Cancún

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Kempinski Hotel Cancún

Cancun - Riviera Maya See map | RITZ CARLTON

Featured services:

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Very popular destination!

10 properties have been booked in the last 15 minutes in Cancun

Latest reviews from the hotel

9 Excellent
Rating 4,5 around 5 for travellers of Tripadvisor

Excellent

Based on 3872 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Location

Rating 4,5 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 4,5 around 5 for travellers of Tripadvisor

Rooms

Rating 5 around 5 for travellers of Tripadvisor

Service

Rating 4,5 around 5 for travellers of Tripadvisor

Value for money

Rating 5 around 5 for travellers of Tripadvisor

Cleanliness

Showing 5 featured reviews out of 3872 TripAdvisor reviews

A

Ahmer F

16/11/2024

Rating 5 around 5 for travellers of Tripadvisor

“Amazing relaxation weekend and a VIP experience dinner”

We went here for my wife’s birthday in November when it was off peak season. My gosh, what an amazing experience. We only stayed just for the weekend and had an amazing experience, not only in the spa with Mili who made us feel right at home. She helped us also prepare for our visit even before we … more

K

kwanchanokt764

Washington

13/11/2024

Rating 5 around 5 for travellers of Tripadvisor

“Nice”

Amazing beach views behind the hotel, room so big and cleaned. good buffet breakfast and fresh tacos. Hotel staff are friendly and polite. You will get welcome drinks when you check in and you can walk to the big mall, take about 30-45 minutes walk

K

Kathryn F

12/11/2024

Rating 5 around 5 for travellers of Tripadvisor

“Elegant Cancun Destination”

Incredible resort! The Kempinski is very elegant! The marble floors and beautiful artwork throughout the lobby gives a very European feel. Their beachfront is pristine! They also have very comfortable beds in their spacious guest rooms. And, the food at all of the restaurants is excellent!

R

robertgB1938VV

Newbury Park, California

10/11/2024

Rating 5 around 5 for travellers of Tripadvisor

“Third stay at Kempinski”

This is our third visit to Kempinski from California. It is a classic, beautiful hotel with excellent service and staff. The beach is gorgeous. The rooms are clean and first class. We stayed on the club floor that presents great food and drinks with amazing staff. We highly recommend it. Yours RG

K

Karen J

Seattle, Washington

31/10/2024

Rating 4 around 5 for travellers of Tripadvisor

“Lovely Hotel, Responsive Staff, Great Location”

This hotel is located on the beach and is lovely. The rooms are spacious and the amenities in the room are numerous. From my balcony, I can see the pool and a good part of the ocean. The pool water is perfect and the grounds are very well maintained. The staff at the hotel as professional, help… more

About the property

Description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this Belle Époque resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities i… more

How to arrive

Cancun - Riviera Maya See map

Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.. Distances are displayed to the nearest 0.1 mile and kilometer. Ballenas Beach - 0.2 km / 0.1 mi Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi Aquaworld - 1.4 km / 0.9 mi Marlin Beach - 1.5 km / 0.9 mi Hotel Zone Beaches - 1.5 km / 1 mi La Isla Shopping Mall - 2.1 km / 1.3 mi El Sol de Cancun - 2.1 km / 1.3 mi Oasis Arena - 2.2 km / 1.4 mi San Miguelito - 2.3 km / 1.4 mi Yamil Lu'um Archaeological Zone - 2.3 km / 1.5 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi Maya Museum of Cancun - 2.7 km / 1.7 mi Iberostar Cancun Golf Course - 2.7 km / 1.7 mi Isla Dorada - 3.1 km / 1.9 mi The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi . Near Luxury Avenue Shopping Mall.

Facilities and services

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at The Club Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service.
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Parking
Parking
Free parking near hotel
Parking near the hotel
Secure parking
Valet parking
Wi-Fi
Complimentary Wi-Fi
High-speed cable connection
Complimentary Wi-Fi
Services
Nursery
Indoor pool
Kids' club
Kids´ club
Breakfast room service
Room service
Laundry
Safe
Ironing board
Iron
Newspapers
Car hire
Cash machine
Foreign currency exchange
Fax / Photocopier
Luggage storage
Shoe shiner
Trouser press
Private check-in and check-out
Wake-up call
Ironing service
Sale of tickets
Gardens
Public bathroom
Sun terrace
Terraces
Sale of tours
Dry cleaning service
Hairdressers / Beauty salon
Shops
Coffee machine
Security service
Barbecue
Coffee maker
Hair dryer
Banquet and event room
Porter service
Bike rental service
Credit cards accepted
Ice-cube maker
Medical service
Wedding service
Cloakroom
Kids´ playground
Play area
Babysitting service
Children’s pool
Poolside huts
Year-round outdoor pool
Sun terrace
Private pool
Hair salon
Serviced office
Conference centre
Meeting rooms
Restaurants
À la carte restaurant
Buffet restaurant
Restaurant with diet menus
Breakfast room service
Restaurant with kids' buffet
Facilities for events and banquets
Restaurant with barbecue
Restaurant with breakfast buffet
Restaurant guide
Gym and SPA
Spa
Gym
Wellness area with massage service
Turkish bath
Jacuzzi
Sauna
Jacuzzi
Bars
Beach bar
Pool bar
Coffee shop
Café bar
Bar
Tea and coffee in common areas
Swimming pools
Full spa
Recreational area
Children’s pool
Sunbeds
Umbrellas
Other
Air conditioning
Heating
Additional services
Laundry service
Daily room cleaning
Self-service laundry
Laundry
Tumble dryer
Dry cleaning service
Lift
Reception
24-hour reception
Concierge service
Multilingual reception staff
Porter service
Entertainment
Club
Shops in hotel
Computer room
Dance hall
Shuttle transfer
Airport transfer
Transport service
Shuttle
Pets
Pets not allowed.
Smoking
Smoke detectors in hotel
Activities
Tennis court
Golf course (within 3 km)
Water sport facilities (on site)
Bike rental
Golf course
Accessibility
Wheelchair-friendly entrance
Wheelchair-friendly facilities
Wheelchair-friendly rooms
Wheelchair-friendly access
 Minimum registration age without supervision
18
Deposit:
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Good to know

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Frequently asked questions about Kempinski Hotel Cancún

  • Which services stand out at Kempinski Hotel Cancún?

    Featured services at Kempinski Hotel Cancún are: Parking, Complimentary Wi-Fi, Nursery and À la carte restaurant See full list of services at Kempinski Hotel Cancún.
  • Kempinski Hotel Cancún has Full spa, Recreational area, Children’s pool, Sunbeds and Umbrellas.
  • Kempinski Hotel Cancún has À la carte restaurant, Buffet restaurant, Restaurant with diet menus, Breakfast room service, Restaurant with kids' buffet, Facilities for events and banquets, Restaurant with barbecue, Restaurant with breakfast buffet and Restaurant guide.
  • Kempinski Hotel Cancún has Parking, Free parking near hotel, Parking near the hotel, Secure parking and Valet parking for its guests.
  • Kempinski Hotel Cancún has Spa, Gym, Wellness area with massage service, Turkish bath, Jacuzzi, Sauna and Jacuzzi for its guests.
  • Kempinski Hotel Cancún has Complimentary Wi-Fi, High-speed cable connection and Complimentary Wi-Fi for its guests.
  • Yes, guests at Kempinski Hotel Cancún have highlighted that: We went here for my wife’s birthday in November when it was off peak season. My gosh, what an amazing experience. We only stayed just for the weekend and had an amazing experience, not only in the spa with Mili who made us feel right at home. She helped us also prepare for our visit even before we step foot in the hotel itself. Like I said, we only spent a day and a half and came in Friday evening and left on Sunday morning, however our experience was not that we wish to come back to this hotel again in the future with our kids. my wife has been to many spas in America and also all around the world and stated that this is by far the best spa experience that she’s ever had. Yenny her valet made her feel like a queen and pampered her the entire time. Ariana and Carmen our amazing therapist who took us through the couples escape package for a massage and facial. we never felt so relaxed before in our lives. It is the first time we properly actually enjoyed a spa experience to this extent. I almost forgot to mention that the breakfast buffet is amazing. We had fresh juices as well as fresh waffles made from scratch. My wife wanted a hazelnut latte and I don’t even know where they went to get the hazelnut but they did. They go above and beyond to make your experience worthwhile. Now The best part was a dinner that we had at The Club Grill. There we were met by Williams, the manager, who took us to our table where we ended up being the only table in the entire restaurant. We immediately felt like royalty as we were greeted by waiters that came in pears, not only to deliver our food, but also to take our empty plates away. This was the most VIP experience dinner that I’ve ever experienced and I’ve been to many 5 star restaurants in the US, and this is by far the best experience that we’ve had. They also surprised us with a chocolate soufflé dessert and live music played happy birthday theme in the background as they delivered the dessert. Our team of servants included Luis Miguel, Jorge, Eduardo, Alfredo, as well as Leonardo. They all did an amazing job. This is by far the most Vip experience that I’ve had as far as a dinner is concerned. Give them all a raise. Once again, we wish to return to Cancun for a weekend getaway, as this is simply the best way to ever relax away from the United States and the craziness that we have to deal with on a daily basis.
  • Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.. Distances are displayed to the nearest 0.1 mile and kilometer. Ballenas Beach - 0.2 km / 0.1 mi Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi Aquaworld - 1.4 km / 0.9 mi Marlin Beach - 1.5 km / 0.9 mi Hotel Zone Beaches - 1.5 km / 1 mi La Isla Shopping Mall - 2.1 km / 1.3 mi El Sol de Cancun - 2.1 km / 1.3 mi Oasis Arena - 2.2 km / 1.4 mi San Miguelito - 2.3 km / 1.4 mi Yamil Lu'um Archaeological Zone - 2.3 km / 1.5 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi Maya Museum of Cancun - 2.7 km / 1.7 mi Iberostar Cancun Golf Course - 2.7 km / 1.7 mi Isla Dorada - 3.1 km / 1.9 mi The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi . Near Luxury Avenue Shopping Mall.

  • You´ll find Kempinski Hotel Cancún in Cancun - Retorno Del Rey No. 36,
  • Kempinski Hotel Cancún is part of the RITZ CARLTON chain.
  • Cancun
  • None - None
  • None Adult
  • 1 Room