Description
Facilities: The resort has a lift and features 285 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. T… more
Location: The resort is located in the heart of Cancún's famous hotel zone on the best beach in the city. It is only fifteen minutes away from the downtown area and 20 minutes from Cancún International Airport. It is also close to the best shopping malls, restaurants and nightlife this city has to offer.
Meals: Dining facilities include a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and all-inclusive.
more
- Entertainment
- Entertainment for adults
- Entertainment
- Pool table
- Dartboard
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Breakfast room service
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Services
- Breakfast room service
- Room service
- Safe
- Chapel
- Iron
- Newspapers
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Hairdressers / Beauty salon
- Shops
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Wedding service
- Poolside huts
- Heated pool
- Sun terrace
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Activities
- Tennis court
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- #{ paymentMethods }
- #{ depositTime }
- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
#{ paymentMethods }
#{ depositTime }
Late check-in/key pickup: #{ lateCheckin }
#{ registryNumber }
This property has additional information that you can
see here
Excellent
Based on 11302 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 11302 TripAdvisor reviews
W
Whitgru
New Jersey
01/01/2025
“The view alone is worth the price”
We got an all inclusive day pass & it was SO WORTH IT! The view is SPECTACULAR! Lounge chairs on the beach and at the pool are first come first serve-but there are plenty! The lunch buffet was unbelievable! High quality for a big all inclusive. The staff was so friendly & helpful, our pool waiter V… more
K
kcalcy
01/01/2025
“Wonderful experience!”
Great experience! Excellent spa and salon (Laura (nails), Hilda (water ritual), Alejandro (massage) were all very attentive) good food (Punta Vista was the standout), clean beach, friendly staff, beach location. We will return after the renovation to see the update, but even now the facility is ver… more
R
Rkrandol
New York City, New York
01/01/2025
“Great Adult-Only Resort with Amazing Employees”
I've come to the Zilara multiple times. The wonderful service from the staff is what keeps me coming back. The employees make you feel like a valued customer and the service is very responsive. Eduardo at the pool bar is amazing and can whip up amazing drinks (and even create one for you). The spa … more
K
Kim B
Round Rock, Texas
01/01/2025
“Guest Pilates Instructor”
My 3rd trip to this resort. My 2nd time as a Pilates Guest Instructor. From the moment I walked in the resort I was warmly greeted by the front desk staff, the entertainment team, Pepe, Michelle, Diana, the poolside staff is amazing, Victor, Carlos, Luis, every single one of them are top notch. … more
J
Joshua F
Greensboro, North Carolina
01/01/2025
“Great experience”
Service was top notch at most places. Random places here in there the service was just ok, but overall a fantastic property! The new years eve party was a little boring. I would have rather had a live salsa band the whole night. The room was kept spotless and every request was easily handled.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info