Description
STAY This all-inclusive hotel features 601 stylishly chic guestrooms in various categories including, 152 Deluxe Gold (4 Accessible rooms), 237 Deluxe Platinum, 30 Deluxe Family (2 Bedrooms), 52 Deluxe Diamond, 22 Rock Suite Platinum (1 Br or 2 Br available), 30 Rock Royalty Level rooms and* 1 Rock Star Suite (adjoining room included). Each room is ready to indulge with panoramic views of the oce… more
To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess and unsurpassed services. It’s time to see the show in Cancun.
• POSH Beauty Salon & Boutique® - $ • Rock Spa® - $ • Rock Shop® - offering your favorite hard rock hotel merchandise - $ • The Sound of Your Stay® • An expansive poolscape • Amphitheater - live music and shows • Body Rock® Fitness Center featuring state-of- the-art fitness and weight training equipment • Memorabilia - selection of priceless music memorabilia • Hard Rock Roxity Kids ClubTM • Music Lab • Tennis Court and Basketball Court • Unlimited golf at Riviera Cancun Golf Club designed by Jack Nicklaus - 25%service fee applies • Unlimited golf at Hard Rock Golf ClubTM Riviera Maya designed by Robert von Hagge - 25% service fee applies
• The Market – International buffet • Frida – Contemporary Mexican a la carte • Zen – Asian a la carte – Izakaya, teppanyaki & sushi • Ciao – Italian fine dining a la carte • Ipanema – Rodizio – Brazilian Grill • Pizzeto – Brick-oven style pizza. • Diego – poolside bar • 3 Pool Bars - Dive, Float & Splash • Smash Bar- Lobby bar • Uncorked - Wine Bar - $.
- Entertainment
- Entertainment for adults
- Entertainment
- Club
- Pool table
- Games room
- Karaoke
- Shops in hotel
- Table tennis
- Computer room
- Aerobics
- Parking
- Parking
- Outside parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Lockers
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Postal service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Cot
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Wi-Fi
- Complimentary Wi-Fi
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Water sport facilities (on site)
- Table tennis
- Golf course
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 16578 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 16578 TripAdvisor reviews
T
tifaneec2023
11/01/2025
“Great Resort”
We had a wonderful time with our group of 13. Jessy and Kevoy were absolutely amazing. Took care of our every need the entire stay. Cannot say enough about them. The food was great, probably better than any all inclusive we have been to. Will definitely be back
G
Gabriel j
10/01/2025
“Amazing amazing week! Long and straight forward review.”
Honest and straight forward review here from someone who travels and likes to stay at nice resorts all over. This hotel and trip exceeded what we thought we would get. From the moment of check in to the end of the trip the service from anyone who was working the property was not only professional… more
C
Camper01393559968
Waynesville, Ohio
09/01/2025
“Hard Rock Cancun is a wonderful place for vacation!”
Our stay was wonderful. I have never been and heard how terrible it would be. The bad reviews are wrong. Great staff as we met Francisco to answer our questions. Then, Alexis was in contact with us everyday. If he wasn’t available then Manuel was there to help. On third floor, a great place to eat… more
V
Vsagi123
Boca Raton, Florida
06/01/2025
“Great New Years Family Trip”
Ernesto and Rodrigo were both great! They were very attentive to all of our needs during our stay. We hope to have their assistance during our future visits. This was our first time at the Hard Rock Cancun. Looking forward to checking out the other Hotels from this family.
R
Rachoo78
Farmington, Utah
05/01/2025
“Excellent service and our favorite HR property”
Our stay at the Hard Rock over New Year’s was amazing! The service there is top notch and everyone goes out of their way to offer excellent service! Our butlers Ernesto, Rodrigo, and Alexis were the best! Ernesto was our main butler and he went out of his way to get us anything we needed and was… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info