Description
STAY This all-inclusive hotel features 601 stylishly chic guestrooms in various categories including, 152 Deluxe Gold (4 Accessible rooms), 237 Deluxe Platinum, 30 Deluxe Family (2 Bedrooms), 52 Deluxe Diamond, 22 Rock Suite Platinum (1 Br or 2 Br available), 30 Rock Royalty Level rooms and* 1 Rock Star Suite (adjoining room included). Each room is ready to indulge with panoramic views of the oce… more
To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess and unsurpassed services. It’s time to see the show in Cancun.
• POSH Beauty Salon & Boutique® - $ • Rock Spa® - $ • Rock Shop® - offering your favorite hard rock hotel merchandise - $ • The Sound of Your Stay® • An expansive poolscape • Amphitheater - live music and shows • Body Rock® Fitness Center featuring state-of- the-art fitness and weight training equipment • Memorabilia - selection of priceless music memorabilia • Hard Rock Roxity Kids ClubTM • Music Lab • Tennis Court and Basketball Court • Unlimited golf at Riviera Cancun Golf Club designed by Jack Nicklaus - 25%service fee applies • Unlimited golf at Hard Rock Golf ClubTM Riviera Maya designed by Robert von Hagge - 25% service fee applies
• The Market – International buffet • Frida – Contemporary Mexican a la carte • Zen – Asian a la carte – Izakaya, teppanyaki & sushi • Ciao – Italian fine dining a la carte • Ipanema – Rodizio – Brazilian Grill • Pizzeto – Brick-oven style pizza. • Diego – poolside bar • 3 Pool Bars - Dive, Float & Splash • Smash Bar- Lobby bar • Uncorked - Wine Bar - $.
- Entertainment
- Entertainment for adults
- Entertainment
- Club
- Pool table
- Games room
- Karaoke
- Shops in hotel
- Table tennis
- Computer room
- Aerobics
- Parking
- Parking
- Outside parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Lockers
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Water sport facilities (on site)
- Table tennis
- Golf course
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 16578 reviews
Location
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Showing 5 featured reviews out of 16578 TripAdvisor reviews
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Rebecca S
23/11/2024
“Another fantastic Hard Rock Cancún experience!!”
Another wonderful week with our Hard Rock Cancun friends!! We love the beautiful ocean , easy beach access, sparkling pools, friendly pool and bar staff, delicious food, and especially the butler service. Ernesto and Nora were so accommodating, going out of their way to make us comfortable. I kno… more
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Pat S
Shakopee, Minnesota
21/11/2024
“We love the Hard Rock Cancun”
The Hard Rock Cancun is incredible! We had an amazing stay, and we were so sad to leave! The staff is super friendly and accommodating. The level of service we received from the time we entered the property until the time we left was exceptional. Your staff is made up of truly amazing people who … more
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Alan L
20/11/2024
“Weekend get away.”
Diego M was the best butler we ever had. He was very polite and eager too please. He set up a special dinner for my wife and I, which was very thoughtful. He set us up with our seats at the pool everyday and made sure that we were taken care of in every aspect of our trip. The next time we go b… more
4
454angeliquel
20/11/2024
“Couple's long weekend away from the kids”
Our stay was so amazing! OUR butler Diego M.'s commitment to customer satisfaction was evident in every interaction. He possess a unique ability to actively listen to what we wanted in our vacation, understood our needs, and provided excellent service that exceed expectations. His positive and empa… more
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MarkHucke
Navarre, Florida
23/11/2024
“Great Staff to make your experience great”
Great staff. Jessy, Manuel, and Alejandra all took amazing care if us. Jessy and Manuel checked in with us every morning and through out the day to ensure everything we wanted was met. They had our pool island set up each day for us, had our requested meal reservations set, and accommodated ever… more