Description
Facilities: The resort has 600 rooms, including 175 single rooms and 275 double rooms, which are located on 3 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour… more
Location: This hotel is located directly in the tourist centre of Puerto Vallarta, just a few paces from the beautiful sand beach and the lively harbour. The town centre offers various shopping and entertainment facilities and is located just a few minutes away.
Meals: Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.
more
- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Disco / DJ
- Entertainment
- Entertainment for adults
- Karaoke
- Live music
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Babysitting service
- Banquet and event room
- Car rental
- Cash machine at the hotel
- Childcare
- Children´s entertainment
- Conference centre
- Fax/photocopier
- Game area
- Garden
- Hair dryer
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Kids' playground
- Kid´s club
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Water slide
- Wedding service
- Bars
- Bar
- Beach bar
- Coffee shop
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Spa
- Activities
- Tennis court
- Water park
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
Good to know
Taxes included in the final price
No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 5458 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto Vallarta
Showing 3 featured reviews out of 5458 TripAdvisor reviews
A
anagY2475TL
Houston, Texas
17/03/2025
“My stay at Krystal Puerto Vallarta”
Even though the hotel is under construction, I had a good experience. I was received by Xavier, the bell boy, who answered my inquisitive questions. In the restaurant Demetrio was very attentive and making sure that I was well taken care of. Overall the my hotel experience was good and the personne… more
Even though the hotel is under construction, I had a good experience. I was received by Xavier, the bell boy, who answered my inquisitive questions. In the restaurant Demetrio was very attentive and making sure that I was well taken care of. Overall the my hotel experience was good and the personnel were kind.
less
G
Garth G
Nelson, Canada
12/03/2025
“Crystal grand Puerto Vallarta”
Another repeat visit to this resort I like smaller resorts that are clean and have great service, exceptional food, and are on a beautiful beach. This resort in Puerto Vallarta just south of the airport is a lovely location, January and February the Back Wales or born in the bay and the mothers are… more
Another repeat visit to this resort I like smaller resorts that are clean and have great service, exceptional food, and are on a beautiful beach. This resort in Puerto Vallarta just south of the airport is a lovely location, January and February the Back Wales or born in the bay and the mothers are training the young ones it’s spectacular watch. Other amenities include tours of the local islands and the show rhythm of the nights with a dinner and boat trip. Of course you have to do the day trip to the Malecon downtown waterfront, walkway, and shops along with a visit to the Marina district for a meal and some scenery
less
C
Cayden T
10/03/2025
“Not what we were hoping for. But still better than -40”
We were very sad upon check in to learn how much the resort was under construction and things we were looking forward to enjoying were now gone. Like the swim up bar & pool, a la carte’s were not as advertised lack of bar convenience and overall felt like the resort was confusing and that staff was… more
We were very sad upon check in to learn how much the resort was under construction and things we were looking forward to enjoying were now gone. Like the swim up bar & pool, a la carte’s were not as advertised lack of bar convenience and overall felt like the resort was confusing and that staff was just as confused and maybe not as welcoming as they could be due to confusion. However thankfully our week was turned around buy a clean and newly renovated room, delicious food, and Luis from the entertainment did make sure we were happy and took time out of his day to come visit and get to know us. We hope that with time the resort can be brought back to its beautiful status we were hoping to visit in the future.
less
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info