Costa Sur Resort & Spa

“Wonderful stay at Costa Sur Resort in Puerto Vallarta”

I enjoyed a wonderful stay at Costa Sur Resort from January to March 2025. Having Juan greet us when we arrived was so special! I don't think I've ever seen him without his wonderful smile! And it was so nice seeing Andy out front greeting us and helping us get everything to our studio unit. My… more

I enjoyed a wonderful stay at Costa Sur Resort from January to March 2025. Having Juan greet us when we arrived was so special! I don't think I've ever seen him without his wonderful smile! And it was so nice seeing Andy out front greeting us and helping us get everything to our studio unit. My very special thanks to Rita, my 12th floor maid, who knows how I like my room and has it all ready for me when I arrive! And a special thank you to the Henry (aka Enrique) who made every day fun planning things for us to do around the pool. He's been well trained by fabulous Jose! Sergio, the GM, has done a great job with all the staff! All in all, a relaxing and enjoyable stay, and I'm already lookig forward to doing it again in 2026. And, hopefully, now that Sonesta Resorts has put their name on the property we'll see many new upgrades next year.

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“Wonderful quiet location!”

We thoroughly enjoyed our week at Costa Sur. Yes the property is dated but location is superb and clean. They are working on renovating! We had a suite on the 8th floor and views of whales and the sound of crashing waves could not be beat. This is the quietest resort we have ever enjoyed in the PV… more

We thoroughly enjoyed our week at Costa Sur. Yes the property is dated but location is superb and clean. They are working on renovating! We had a suite on the 8th floor and views of whales and the sound of crashing waves could not be beat. This is the quietest resort we have ever enjoyed in the PV area. Bed was comfy and room was cleaned spotlessly every day by Yanet. Bathroom was large and shower worked well. Kitchenette came in handy for snacks. Daily bottled water would have been nice however we had no problem buying a big jug at the mini market in the lobby. Loved that we could hop on the local bus for 10 pesos to go into town (10 minutes) and explored Mismaloya and Boca de Tomatlan (20-30 minutes). Lots of great restaurants not far away. The Cascada restaurant on site was good and we had great service from Rafael, Mauricio and many others. Staff are simply wonderful! Only suggestion would be to have gluten free bread and buns available for those who need them. Staff were good at accomodating gluten free requests otherwise. We loved being able to swim on the beach in the sheltered lagoon. Only thing missing was a walkable beach. Note that when tides are high the beach is closed off. This happened one day of our stay.

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“Good Experience with a few Caveats”

We stayed for 11 nights in late February 2025. Overall we enjoyed our stay but here are some specifics that might be helpful if you are considering this hotel. We chose it based on price and its location which we were hoping would be away from the action of downtown PV for some quiet but close eno… more

We stayed for 11 nights in late February 2025. Overall we enjoyed our stay but here are some specifics that might be helpful if you are considering this hotel. We chose it based on price and its location which we were hoping would be away from the action of downtown PV for some quiet but close enough to make easy trips for dinners, supplies and shopping. I think its location was a good balance in that regard. But be aware, it is a good 10 min drive to PV (80 -100 pesos with Uber) with bus service from a stop right across the road from the lobby (10 pesos cash to the drive whom will give change). There are no restaurants or off hotel shops nearby so your options for meals are heading to PV or being stuck with the hotel restaurant (more on that later). Costa Sur is on the ocean with sweeping views even for the lower floors (we had room 410). The layout of the hotel is somewhat dictated by the topography such that the lobby is actually on the 6th floor (there is a short walkway bridging the lobby to the adjacent road). From our room it was an elevator ride up to the lobby or down for the beach/pool/restaurant. Once settled into the room we found it spacious and functional. The king sized bed was OK, the kitchenette was somewhat supplied with the basics (I always bring along my chef’s knife). The coffee maker was welcome and worked well. I suggest you throw a few basket filters into your bag just in case there’s no supply. There is a two gas burner stovetop, a microwave and a toaster; all worked well. We ate at the restaurant a few times for both breakfast and dinner. The food was just OK but high priced for the quality. The menu was limited and you will want to venture into town for most meals where there is much better value and selection. We made a few light dinners in the room after getting supplies from PV; it was nice to have that option. There is a small store off the lobby which provides many basics. The prices are not outrageous from what I saw which was a pleasant surprise. Cold Pacifico beer was 30 pesos each. Getting a poolside lounger is a bit of a trick and even when one is early you will find people have plopped their towels down to make claim. It’s a bit frustrating given the hoarders might not ever actually use them. This is despite a notice asking people not to leave them vacant for more than an hour. Nobody paid any attention to that ask as far as I saw. It’s a silly game but prepare to be down there well before 9 AM for a spot in the sun. There are two pools; one in the sun and one tucked away behind the restaurant in the shade. Both were unbelievably warm, almost a hot tub experience. Forget being refreshed by a dip after laying in the sun, you will have to go down to the ocean for that. Next to Barefoot Bar there are two sets of stairs down to the small beach area (depending on the tide and surf the beach area may remain closed). We ditched the pool and opted for the lagoon area made by a breakwater installed some years ago. It leaves a calmer area to swim and even without snorkel gear you can see lots of fish swimming near the rocks. Space was always available on the beach and the staff were quick to set up loungers and umbrellas if needed. One bonus is the complete lack of roaming trinket hawkers which are everywhere in PV and can be a nuisance. The housekeeping services were top notch, a shoutout to Juanita whom was efficient, pleasant and accommodating. All of the front desk, bar and restaurant staff were focused on creating a great guest experience. Would we go back? Perhaps but unlikely, the building is tired the food was just meh and its proximity away from PV became a bit of chore. I think there are better options nearby or perhaps north of PV on the other side of the bay.

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