Description
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is a... more
Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is steps from Playa de los Muertos and a 3-minute drive from Malecon. This beach hotel is 4.6 mi (7.3 km) from Cruise Ship Terminal and 0.1 mi (0.1 km) from Bay of Banderas.. Distances are displayed to the nearest 0.1 mile and kilometer. Olas Altas Street - 0.1 km / 0.1 mi Playa de los Muertos - 0.1 km / 0.1 mi Los Muertos Pier - 0.2 km / 0.1 mi Olas Altas Farmers Market - 0.3 km / 0.2 mi Galleria Dante - 0.3 km / 0.2 mi Olas Altas Beach - 0.3 km / 0.2 mi Ambos Galeria de Arte y Artefactos - 0.3 km / 0.2 mi Act ll Entertainment Stages - 0.4 km / 0.3 mi Galeria Olinala - 0.4 km / 0.3 mi Cuale Island - 0.6 km / 0.4 mi Museo del Cuale - 0.7 km / 0.4 mi Manuel Lepe House Museum - 0.9 km / 0.5 mi Naval Historic Museum - 0.9 km / 0.6 mi Los Arcos Amphitheater - 1 km / 0.6 mi Church of Our Lady of Guadalupe - 1 km / 0.6 mi The preferred airport for Casa Dona Susana is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13.8 km / 8.5 mi . Near Playa de los Muertos.
Hotel highlighted for…
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Take advantage of the hotel's room service.
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- Entertainment
- Entertainment
- Shops in hotel
- Board games
- Parking
- Parking
- Outside parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Room service
- Safe
- Ironing board
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Credit cards accepted
- Medical service
- Wedding service
- Babysitting service
- Heated pool
- Sun terrace
- Private pool
- Rooftop pool
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Sauna
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Bars
- Coffee shop
- Bar
- Tea and coffee in common areas
- Languages
- Spanish
- English
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 21
- Deposit:
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Very good
Based on 1295 reviews
Location
Noise
Rooms
Service
Value for money
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Showing 5 featured reviews out of 1295 TripAdvisor reviews
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Tammy W
21/04/2024
“The perfect space for healing and reset and celebration of life”
Between the incredible front desk people, the Susana’s pool staff, (Carlos/Mayra/Elva), Pablo in the restaurant, the cleaning staff (Sara), Elizabeth (our concierge), and the gentlemen taking care of taxis during our short visit we cannot say enough about Casa Dona Susana. I loved h... more
K
KerrymanToronto
Toronto
10/04/2024
“Its the friendly staff that make this place so great.”
Loved everything about this place. The staff were all very friendly and helpful. I must give special thanks to Joel at Reception for his patience with this 78 year old guy and electronic problems. Gracias amigo! This hotel is located in the center of all the action in the Old Town ( Zona Romantic... more
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Laurie S
31/03/2024
“Ultimate Boutique Mexican Hotel”
This was one of the best places to stay in Zona Romantica. From the staff (especially Elisabeth) to the immaculate room, roof top pool, daily breakfast and spa we were suitably impressed. We loved the authentic Mexican feel. Location is perfect; close to many restaurants/bars/shops and the be... more
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Todd A
28/03/2024
“Perfect spot in the middle of everything. Most importantly less than a block to the beach &. Extremely safe area”
Cozy room & hotel was affordable and in a perfect location close to the beach and all the best restaurants and bars in the Romantica zone. Rooms are a bit small but we only used it for sleeping and relaxing as we were out everyday exploring and experiencing Puerto Vallarta as you should.
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Companion541868
British Columbia, Canada
06/06/2024
“Super quaint hotel.”
We went in May 2024. The hotel was super quaint and clean. I loved the courtyard idea with rooms opening up to the inside. There was a small L shaped pool on the rooftop with lounges. We normally stay in Nuevo at our timeshare but we wanted an extra day, as a week goes by too fast so we picked an... more