El Encanto Inn & Suites

Optional fees: Breakfast fee: between MXN 120 and MXN 180 for adults, MXN 120 and MXN 180 for children (approximately) Self parking fee: MXN 133 per day (in/out privileges) Extended parking fee: MXN 399 per week Pet deposit: MXN 2000 per stay Pet fee: MXN 900 per pet, per stay Service animals are exempt from fees Late check-out fee: MXN 600 (subject to availability) Rollaway bed fee: MXN 500 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: The seasonal pool will be open from April to November. 24-hour pool access Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please note that the Standard and Garden Suite rooms are located in the Inn building, which is across the street from the main building.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: No smoking.

Featured amenities include luggage storage and a safe deposit box at the front desk. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.

A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. Parasols are available to travellers. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. A range of options are available, including a gym, a spa and massage treatments.