Hyatt Vacation Club At Sirena Del Mar

“Brought our catch of the day to be prepared by Chef Carlos”

My husband and I brought our freshly caught tuna to Chef Carlos. He prepared it perfectly with seasonings as well as grilled it exceptionally. He paired it with fresh roasted carrots and asparagus with rosemary Potatoes .he came out when he meal was delivered to make sure it was done according to o… more

My husband and I brought our freshly caught tuna to Chef Carlos. He prepared it perfectly with seasonings as well as grilled it exceptionally. He paired it with fresh roasted carrots and asparagus with rosemary Potatoes .he came out when he meal was delivered to make sure it was done according to our specifications. This was a great way to end a wi derd day on the water!

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“Our Home Away From Home”

We just came back from our 10th visit to Sirena Del Mar. I know it sounds corny to say, but it is truly our home away from home. My husband and I come here to unplug and unwind. Whether we're napping poolside or taking in the amazing views, this is where we hit the reset button from work and lif… more

We just came back from our 10th visit to Sirena Del Mar. I know it sounds corny to say, but it is truly our home away from home. My husband and I come here to unplug and unwind. Whether we're napping poolside or taking in the amazing views, this is where we hit the reset button from work and life's other demands. One of our favorite things is the warmth and friendliness of the staff. On just our second trip, several people recognized us and greeted us with "welcome back" and even a hug - we were hooked! We look forward to seeing the same people every time we go back. Poolside and at La Palapa Bar, Angel, Miguel, and Rufino provide amazing service and treat us like friends, not just guests. We can always count on Antonio at the restaurant for a big smile and warm hug. The rooms are very comfortable and well-appointed. Sirena Del Mar is not all-inclusive, so we cook most of our meals while there. I know that probably doesn't sound relaxing on vacation, but somehow, for me, it is. We pick up groceries from one of several nearby supermarkets (a couple of which are huge and very new), Costco, or Walmart. We always stay in a small one bedroom, which has just about everything we need except an oven (the larger one bedroom is equipped with one, but I make due without just fine). When we're not in the mood to cook, the restaurant on-site, Estrella, is very good and has a lot of options to choose from. If we want to venture out further, downtown Cabo San Lucas is only a quick Uber ride away (~10 mins or so); or San Jose del Cabo is about a 20 minute ride, but we mostly lay low. The activities staff (Jonas, Jesus, and Raziel) do a great job making it a fun vibe, without being too loud and crazy. There are different games and activities peppered throughout the day/week, and you can take in as much or as little as you want. If you're looking for a sprawling resort and a party scene, this is probably not your place. We also appreciate that there's usually very few children (not saying it's not child-friendly, it just happens there's not many there when we happen to visit). I hope you'll come check it out, and I hope you'll fall in love, just like we did.

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“Excellent, friendly staff!”

We visited this resort for 2 weeks and it was lovely. The grounds were very well kept and the pools super clean. The room was dated but, very clean and well equipped. The staff were all very nice, especially, Gabriel and Francisco who met us at the entrance and Gerardo the front desk supervisor.… more

We visited this resort for 2 weeks and it was lovely. The grounds were very well kept and the pools super clean. The room was dated but, very clean and well equipped. The staff were all very nice, especially, Gabriel and Francisco who met us at the entrance and Gerardo the front desk supervisor. We would definitely stay at this property again.

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“Great discrete area that lacks service and needs maintenance”

I started going to this resort a decade ago when it was under Welk ownership and fell in love with the location and the staff. The resort exterior and landscaping has improved however the interior hasn’t been updated in a decade and the deferred maintenance on the interior of the rooms is sugnif… more

I started going to this resort a decade ago when it was under Welk ownership and fell in love with the location and the staff. The resort exterior and landscaping has improved however the interior hasn’t been updated in a decade and the deferred maintenance on the interior of the rooms is sugnificant. The plumbing and sewage hasn’t been right for the last several years that I have been coming to this resort, I am sure it is a huge undertaking to improve the smell but something needs to be done. I am a Platinum Pinnacle owner and love Cabo but I am finding myself not wanting to come because of these issues not being addressed. Hyatt needs to invest in Sirena Del Mar primarily in updating the interiors and plumbing immediately. The kitchen - food quality has improved and the taste of the food was good but service compared to the Marina is subpar. I found myself taking an Uber every morning to the Marina to eat breakfast because the service is just soooo much better. I got a chance to visit with the kitchen manager regarding a couple orders that were wrong but SHE dismissed them and seemed annoyed re: my request. Because I am an owner, I will continue to go to Sirena but will be patronizing other places until service improves for Platinum Pinnacle OWNERS. Warmest regards

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