Hyatt Vacation Club At Sirena Del Mar

“Fantastic Cabo Resort”

We booked this 5 day vacation through Interval International. We had not been here before to this particular resort, but felt since it was Hyatt we couldn’t go wrong. We were right. It is gorgeous! It’s sits above the water with fabulous views. The pool area is beautiful and so peaceful. Whil… more

We booked this 5 day vacation through Interval International. We had not been here before to this particular resort, but felt since it was Hyatt we couldn’t go wrong. We were right. It is gorgeous! It’s sits above the water with fabulous views. The pool area is beautiful and so peaceful. While we are here it’s not too crowded. It’s not noisy. We ate at the resort the first night and the food was good. They offer lots of activities like yoga and water aerobics,etc. We have a 1 bedroom unit. It is so spacious and has everything we need. I wouldn’t hesitate to book this place. The staff are super friendly and always helpful. We’re using Uber to get around. We didn’t rent a car. Uber is much less expensive than the taxis.

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“Great week stay at Hyatt!”

Amazing week at Hyatt Sirena! The staff is the best part of this resort, they are so welcoming, warm, friendly and helpful. They made me feel safe and secure as I spent the 2nd half of my trip solo. The location is perfect, beautiful views of the water and right across the street from Fresko. Eas… more

Amazing week at Hyatt Sirena! The staff is the best part of this resort, they are so welcoming, warm, friendly and helpful. They made me feel safe and secure as I spent the 2nd half of my trip solo. The location is perfect, beautiful views of the water and right across the street from Fresko. Easy access into town with a short Uber. The food for dinner was just OK, but the tacos and drinks for lunch at the pool were great every day! I loved all the pool activities and the staff made it a fun experience. Special thank you to Rufo and Raziel - you made my experience so fun!!

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“Wonderful experience from start to finish!”

My daughter and I absolutely loved our week at Sirena del Mar- only positive things to say- zero complaints. The location was perfect- we enjoyed being in a more quiet, secluded spot just a short uber ride to town and other restaurants and beaches. The view of the arch from the beautiful, warm in… more

My daughter and I absolutely loved our week at Sirena del Mar- only positive things to say- zero complaints. The location was perfect- we enjoyed being in a more quiet, secluded spot just a short uber ride to town and other restaurants and beaches. The view of the arch from the beautiful, warm infinity pools was spectacular, gorgeous sunrises from the pool deck, and the view from our ocean view room was lovely. We had no issues whatsoever with our room. The staff were kind, polite, helpful and really tried to create a fun atmosphere with various activities throughout the day. My daughter had a nasty allergic reaction to a jellyfish sting, and the staff (especially Antonio and Raziel) were caring and attentive, going above and beyond to check in on her and offer medical suggestions had we decided to visit a dr.) We never ate at the restaurant but did order lunch and drinks by the pool. We took advantage of the happy hour drink specials as the drinks were a bit pricey. The private, swimmable beach just a short walk down the hill was the cherry on top, as swimming is not possible in the ocean at most resorts in the area. The resort offered complimentary beach chairs, umbrellas, and snorkel gear and even let you take these items off property to other beaches (we loved snorkeling at Santa Maria, Chileno, and Tequila Cove Beach- all suggested by staff who took the time to give us local tips) We had no issues bringing our own waters to the pool. We loved the small size of the resort and felt it was an excellent value. Highly recommend!

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“The Staff is amazing!!!”

Let me start by saying my husband and I were guests of an owner of the Hyatt Vacation Club(formerly known as a Welk Resort). This was our 3rd time vacationing here. 1st time as a Welk property, 2nd time during the transition and this 3rd time as a Hyatt property. The only constant seems to be the A… more

Let me start by saying my husband and I were guests of an owner of the Hyatt Vacation Club(formerly known as a Welk Resort). This was our 3rd time vacationing here. 1st time as a Welk property, 2nd time during the transition and this 3rd time as a Hyatt property. The only constant seems to be the AMAZING staff. Our wait staff for the Estrella restaurant was Gerardo, Antonio and Guadalupe. From our first day there, these 3 remembered little things like we need salt and pepper with every meal, coffee needs cream and sugar, bottled water is preffered or we like a sparkling lemonade. Guadalupe would have our shared meals split onto 2 plates. (always going the extra mile) (we share meals, not because we are cheap, we just don't need as much food as we have gotten older) The activities guys were just as amazing. Shout out to Jonas, Raziel and Jesus. We are not the type to do water aerobics but when these guys do it, they make it like a game. Movie Trivia, Water Bingo, Mexican Bingo, Ping Pong Tournament, Mexican Poker... these guys really went above and beyond making our trip enjoyable. And I can not forget Juanita, she is one of the most talented artists. She is in charge of the Painting/Crafts. We have done painting on either a ceramic item or a wooden item every year we have gone. We are NOT great painters, but after we have finished our projects, Juanita takes them and does some crazy artistic magic and the end result is stunning!!! I now have an entire bookcase dedicated to all the treasures we have made with her help. Since the transition, the addition of a hot tub on the pool deck was nice. I am glad they kept the other one too. And the firepit was working this past trip. And we really like the smaller pool as well. Not many people use it, I guess because it is more shaded??? Housekeeping staff was great as well. We prefer to not have any cleaning done while we are there(we make our own beds and do our own laundry and dishes, yes even on vacation) but if we ran out of anything, they were happy to help us out. And one of my favorite people is the first guy that greets us once we arrive, Edgar. He is such an amazing asset to this team of workers. ALWAYS smiling and happy to help. He translated for us with an Uber driver, which made that particular excursion much easier. Now that all the good stuff has been said, I know you have been waiting for it, here come the negatives.... This is a NO CASH resort. NO BUENO!!!!! Some of us like to pay the old fashion way, CASH. And on top of the fact that they don't take cash, they also don't take Discover. They do take AmEX which ended up costing us an additional $60USD. Not breaking the bank but GEEZ!!! We(as NON owners and we found out that we are now glad we are not owners!) found it very interesting some of the chatter we heard around the resort. Many people would mention during conversations how rude the dude was that was in charge of high pressure buy more points package spiel. The people we were guests of were promised breakfast and a free excursion if they would meet with the Italian guy for an hour and a half. In my math that is 90 minutes. Three HOURS later they had finally had enough. Our friends were a bit out of sorts after and oh yeah, they did not get breakfast!!!!! What kind of person ruins peoples vacations like that???? And it wasn't just our friends, MANY people were talking about the bad experience in the room upstairs. And I am still pondering one of the things the guy said to someone that was repeated. Is it possible that he was telling the truth when he said the employees only make $9 a day????? Who could live on that??? There used to be a nice Happy Hour around the pool. That did not happen the entire 9 days we were there, and at close to $9 a drink we did not have many poolside drinks. Even mine with no alcohol was high priced. On the plus side of that though is the guys working behind the swim up bar were super nice and friendly. We did experience a mild earthquake while on this trip. And as luck would have it for us, we left before the hurricane hit. The last time(2 years ago) we were without power for most of the last week of our 2 week stay. And during that 2 weeks was when the remodeling was happening and with no power we were going to grill dinner but couldn't because the kitchen took over the grill. UGH! This last trip a water line broke that fed the building we were in. I get it, these things happen, but do not be so blase about it with your guests. Eventually we were allowed to move to a building that had water. but still, attitude towards your guests.....or should I say OWNERS!!! Or maybe we are just spoiled? Nah, we live in the woods and have power/water outages frequently so we can get by, but on vacation it's not acceptable. The 4 stars in totally due to the employees I mentioned. Had the upper management really showed they cared about our comfort and well being or the Italian dude been more human I would have given it 5 stars. Oh, I am not just blowing smoke about the wages, we leave generous tips for as many people as we can, even the housekeeping gals that didn't clean our room. If you have read this far and are still willing to visit, I know you will have a good time. Just know this, IT'S OK TO GET UP AND WALK OUT OF THE HIGH PRESSURE SALES PITCH!!! Your time is valuable, don't waste it on vacation

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