Description
Facilities: The resort has a lift and features 35 suites and 35 single rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers as… more
Location: This hotel is tucked in the mountainside above the picturesque fishing village of Zihuatanejo, just 5 minutes by car from the centre and 10 minutes' drive from the nearest bus station and Playa las Gatas beach. It lies a 15-minute drive from the resort destination of Ixtapa and 30 minutes from Barra de Potosi. Ixtapa-Zihuatanejo International is a 15-minute drive from the hotel and it is a 40-minute jet flight to Mexico City.
Meals: Various dining options are available, including a non-smoking restaurant, a breakfast room and a bar. Catering options include half board and full board. A continental breakfast gives guests many delicious reasons to rise and shine. At lunch and dinner, guests can order à la carte or choose a set menu.
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- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Room service
- Laundry
- Safe
- Ironing board
- Newspapers
- Fan
- Car hire
- Foreign currency exchange
- Luggage storage
- Trouser press
- Private check-in and check-out
- Ironing service
- Sale of tickets
- Gardens
- Terraces
- Sale of tours
- Dry cleaning service
- Shops
- Security service
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Babysitting service
- Heated pool
- Private pool
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Pool table
- Shops in hotel
- Aerobics
- Shuttle transfer
- Airport transfer
- Shuttle
- Smoking
- Smoking areas
- Non-smoking rooms
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Snorkelling
- Mini golf
- Table tennis
- Diving
- Golf course
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Excellent
Based on 433 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of IxtapaZihuatanejo
Showing 5 featured reviews out of 433 TripAdvisor reviews
M
Marie H
13/12/2024
“A piece of Heaven”
This is our second time staying at the Thompson we enjoyed our stay here the rooms and grounds are beautiful . The pools are wonderful and comfortable temperature . The beach service is amazing from many of the servers Francisco and Victor were always there to make your beach time relaxing and fun… more
L
Lee H
10/12/2024
“Lovely Stay! Look forward to coming back!”
Amazing stay! We ended up getting a beach suite. We are Hyatt Globalist and we are always treated so well by Hyatt. The room had a gorgeous view and amazing 2nd floor balcony with plunge pool. You could hear the ocean waves as you slept which was so relaxing. Food was all amazing. Highly recomm… more
T
Tim W
03/12/2024
“Great Trip”
Service in all areas of the resort was excellent. Beach service by Francisco was exceptional. Maria’s beach stretching and Pilates was also exceptional and I would highly recommend taking a class or two. Very warm water and a beautiful clean beach.
I
Ian3206
Norwich, United Kingdom
18/11/2024
“Perfect”
Fantastic hotel, right on the lovely La Ropa beach. Plenty of sunloungers, each with either a palapa or umbrella, so you can choose whether you would like shade or sun. Staff, without exception, were fantastic and couldn't do enough for you....even helping us to continue our learning of the Spanish… more
R
Rolf D
Vancouver, Canada
12/12/2024
“This hotel has a lot of potential. Sadly it didn't live up to its potential.”
This hotel has a lot of potential. Sadly it didn't live up to its potential. We were in one of the swimup rooms. WiFi barely worked. Room was spacious, however not enough closet space for 2 people. Front desk staff are great. Poor lighting means it is very hard to read in bed.
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