Description
Facilities: 7 junior suites, 3 suites, 63 single rooms and 172 double rooms are located on 10 storeys and can be reached by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance… more
Location: This hotel is located in the tourist centre of Ixtapa just a few paces from the nearest beautiful sandy beach. Opposite the hotel is a large commercial centre and it is also just a few minutes walk to the town centre where guests will discover many more shopping and entertainment venues. A stop for the local bus service is approximately 100 m away and it is 25 km to the international airport.
Meals: Various dining options are available, including 4 restaurants, a breakfast room and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast and dinner. For dinner, guests can order à la carte. A set menu can be ordered at dinner.
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- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Foreign currency exchange
- Luggage storage
- Sale of tickets
- Gardens
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Hair dryer
- Club
- Banquet and event room
- Medical service
- Vending machines
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Pool table
- Games room
- Shops in hotel
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Non-smoking rooms
- Activities
- Water park
- Water sport facilities (on site)
- Snorkelling
- Mini golf
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Good to know
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Very good
Based on 2615 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Ixtapa Zihuatanejo
Showing 5 featured reviews out of 2615 TripAdvisor reviews
S
Susan W
25/11/2024
“The very best hospitality provided by the excellent, hard working, friendly staff.”
Really enjoyed our stay at the Krystal especially because of the extremely friendly, knowledgeable staff. Always smiling and eager to please. Big shout out toYulecxy , Gemi and Juan for their hardworking, impeccable service at the international restaurant which provided a fine selection of tasty me… more
S
Santiago G
11/06/2024
“Amazing vacation trip that our family has taken”
The beach and the pool were the best part of the hotel and to feel the ocean water, and walking in the early morning and the from Monday seeing the Dolphins and watching the show and enjoying every bit of it, Overall the trip felt super nice to relax. And including people from the events, and peopl… more
C
Christy C
30/03/2024
“Bike tour with Grecia”
Grecia was such a helpful guide on our bike tour. She took care of all the details, and planned a beautiful tour through a natural protected park with lots of wildlife. The pink flamingos were nesting with their babies - such a beautiful moment to observe. I’m very grateful to Grecia for her kind h… more
J
Jade R
09/05/2024
“Had a great time!”
Rooms were comfortable, pool was fantastic and relaxing. Family oriented. Beach chairs were provided and were relaxing and comfortable. They have daily activities at the pool that are fun and daily shows with music and dancing that we didn’t get a chance to attend. Food was ok. We only had the brea… more
B
Brigitte C
Calgary, Canada
27/04/2024
“Very clean hotel and the staff is great!”
From the moment we arrived to the time we left, the staff at this hotel was excellent. But I think I can’t leave this review without giving fair warning to the next guests. They don’t have washcloths or fridges in the rooms. I found that odd but it didn’t take away from our experience. I want to… more
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