Azul Ixtapa Grand All Inclusive Suites & Spa

“Wonderful Stay, very enjoyable.”

My wife and I spent nine nights at the resort. She booked everything and having visited many Mexican sunspots, the Ixtapa/Zihuantanejo area simply could not be beat. The resort was somewhat quiet at under 50 percent occupancy. The buffets were as expected, the specialty restaurants were good but… more

My wife and I spent nine nights at the resort. She booked everything and having visited many Mexican sunspots, the Ixtapa/Zihuantanejo area simply could not be beat. The resort was somewhat quiet at under 50 percent occupancy. The buffets were as expected, the specialty restaurants were good but avoid the steak served at the steakhouse as thin and overcooked. The staff were very kind, a little bit of a language barrier but perhaps we could have learned more spanish. We tipped every meal as suggested, not much, 20-50 pesos but we were well taken care of at every sitting. Met some great fellow Canadians and it was lovely to meet some vacationing nationals with their families. Very safe environment, no issues with leaving things around the pool area and the nightly room cleaning was impressive. Borderline excellent but every accommodation must strive to be better. This resort is located ten kilometers from Ixtapa, not overly handly if you're looking to dine out, away from the resort as it's a 200 Peso taxi ride in either direction. I wouldn't recommend for nightlife or young adults looking to party/socialize, that's not the market they're targeting.

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“Great”

Love this hotel but however they let you in until 1:30 and if you go there early they make you wait outside. Workers are very friendly, some of the pools are more warmer than others but mostly are good temperature. If you want to get the seats where the pools and beach are you should go very early … more

Love this hotel but however they let you in until 1:30 and if you go there early they make you wait outside. Workers are very friendly, some of the pools are more warmer than others but mostly are good temperature. If you want to get the seats where the pools and beach are you should go very early because some people even go there and start picking the seats they want at night. They open the pools are 7am but when one of my family members went at 6:30 there were nearly any near the pool and beach. The beach water is warm and there is a lifeguard near the lifeguard there are different strings that separate the ocean the far 2 where the rocks are you cant go to deep. But the other ones you can go as deep as you want. They have 5 restaurants we for breakfast went to Colores where they have pancakes, Fruit, Chilaquiles, eggs, Yogurt, Bread and much more. Then for lunch we went to the bar de los snacks where they served hamburgers, French fries, Hotdogs, Nachos and much more. If you are those people like us that wear swimsuits in the morning because after breakfast you want to go to the beach or pool you NEED to wear clothes over your swimsuits because they don’t let you in the restaurant wet or with swimsuits they let you wear sandals thought.We got room 1924 which is one of the very top ones although we didn’t get balcony we got a nice view of the beach. Since we went in December we got to be in posadas which they do with another hotel called Hotel Azul Grand. They gave you candy,ponches,Atole and they even had 2 piñatas for kids to break. They have karaoke at 8:30pm to 10:00pm.

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“Not coming back”

Food was meh. They don’t allow you to bring food to the room so they can charge you $135 for room service, room was very average for the price you pay for, they told me in the reception I had a “complimentary” balcony 😆 which I paid more to have. That was a ridiculous statement from the reception … more

Food was meh. They don’t allow you to bring food to the room so they can charge you $135 for room service, room was very average for the price you pay for, they told me in the reception I had a “complimentary” balcony 😆 which I paid more to have. That was a ridiculous statement from the reception ppl. I came with my elderly mother, the restaurants are far and you need to walk a lot, so if you come with someone who has limited mobility this is not the hotel you want to stay at. I also was annoyed by the service because I went to the reception to get extra towels and they said to call “0” from my room, they could have given them to me right there, hard to believe they make their guests walk back to their rooms empty handed w/o nothing and call someone else. Also the room cleaning lady seemed reluctant to give me more than 1 towel per person because she was gonna have to go back and get more for her rooms she had to clean that day. Not cool

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