El Cid La Ceiba Beach All Inclusive

“Awesome!”

What makes El CID so inviting is the staff! So friendly and welcoming. Just what you want when you’re on vacation. Roger in entertainment was wonderful. Ari Greets you every morning with a smile on his face. The weight staff was wonderful always anticipating your needs. Thank you, Wendy, and anot… more

What makes El CID so inviting is the staff! So friendly and welcoming. Just what you want when you’re on vacation. Roger in entertainment was wonderful. Ari Greets you every morning with a smile on his face. The weight staff was wonderful always anticipating your needs. Thank you, Wendy, and another Wendy, Juan, Alberto, bartenders Erik And Ernesto. These are a few that I remember their name but they all made us feel so welcome. The cruise ships going in and out were a beautiful site. It’s convenient to any shopping you would like to do. The food was absolutely awesome. We had the elite plan and we ordered off the menu if the buffet was not our choice for that evening. The drinks were fantastic while sitting and relaxing in the hot tub. We met so many awesome people. The grounds are immaculate. It is a smaller resort, but that’s what we like. Makes it very inviting. Thank you, El CID For a wonderful vacation. We will be back next year for sure. That will make our fifth time at your resort.

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“October Get Away to Cozumel”

What a wonderful place to stay in Cozumel. Although the resort is not a large resort, it is just what we needed. From check-in to check-out we were treated like we were family by all the staff at the El Cid La Cieba Hotel. Roger, who is in charge of entertainment, was so pleasant and courteous to u… more

What a wonderful place to stay in Cozumel. Although the resort is not a large resort, it is just what we needed. From check-in to check-out we were treated like we were family by all the staff at the El Cid La Cieba Hotel. Roger, who is in charge of entertainment, was so pleasant and courteous to us, involving us in all the activities that were taking place all week long for the 2 weeks were were there. Sal and Luis in the concierge department assisted us in anything we needed, including a short trip to Puerto Morelos and ferry connection. Amy in the Club Elite was there to make sure our rooming needs were taken care of throughout the stay, which included a switch in rooms after the first week. Jonathan, our "butler", was always making sure we had everything we needed in our room throughout out stay. There is a port right there where the cruise ships dock and some of the people come into the resort on a day pass, which some who stay at La Cieba do not like, but we found it very interesting to visit with them and especially a group of crew members from the Royal Caribbean line out of Brazil that we found extremely friendly and interesting to visit with. Our stay was relaxing and enjoyable throughout. We can't wait to return to the El Cid La Cieba Hotel in Cozumel. Paradise!!

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“Great place!”

Very good resort! This is our second time back! Location is convenient! Bed & pillows are comfortable! Clean! Good food! Miguel at the bar is the best! Victor & wendy our servers were great, friendly, & attentive! Roger is awesome we played in a lot of the games! Roger is super friendly & went over… more

Very good resort! This is our second time back! Location is convenient! Bed & pillows are comfortable! Clean! Good food! Miguel at the bar is the best! Victor & wendy our servers were great, friendly, & attentive! Roger is awesome we played in a lot of the games! Roger is super friendly & went over and beyond to make our stay very fun! The views are nice! Snorkeling right off the steps of the resort!!! We had a few visitors from the cruises but never over crowded!

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“Get what you pay for”

I'd start by saying that an overall rating of around 7-8/ 10 is pretty accurate for this resort. I would also comment that this one falls a bit under the "you get what you pay for" category. From the time we arrived and any questions we had, the staff was extremely helpful and willing to answer… more

I'd start by saying that an overall rating of around 7-8/ 10 is pretty accurate for this resort. I would also comment that this one falls a bit under the "you get what you pay for" category. From the time we arrived and any questions we had, the staff was extremely helpful and willing to answer for us. They were very eager to help in any way if asked. My tip for this resort however would be that some sort of map or better source of information would help today's modern traveler who just wants to be able to find the information instead of having to call or go to front desk to answer every question. It was hard to find where the work out area was, what events were happening, what the restaurant serves, what the room service menu was.....etc. As for food. I know this is always controversial on reviews. Honestly, I would say it was overall good. Nothing blew me away and there were definitely dishes that were quite bland but if the main goal is not to cook, there was plenty to keep us fed and happy. Mexican dishes were always the best. We did have the all inclusive package so snacks and drinks were included. Only 1 restaurant and it did change menu some. All inclusive didn't include the best dishes however. Also, nothing was stocked in the room fridge including water which was disappointing. There was a full kitchenette with microwave, small cooktop and dishes supplied if you wanted to cook something. If view is important, all you see is cruise ships all day. And being by the port means that it's chaos to walk the streets during the day. Overall the room was clean and maid service was good. Little things like the shower curtain not being big enough and the bar sagging like it could fall off could be fixed but those were just little things. Air worked really well. You can jump in the ocean and snorkel off the resort which is nice. Nothing fancy to look at but it's a nice part of being in Cozumel. There didn't seem to be many staying at the resort during our stay so what events they did have were not heavily attended. Hope this helps someone. It really isn't a bad little resort and the staff really is helpful. We probably won't stay again but is worth a stay for a reasonable price.

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