Description
Facilities: 175 rooms and 14 apartments are located on 5 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions.… more
Hotel highlighted for…
Meals: Dining facilities include a non-smoking restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. Alcoholic beverages are available.
- Entertainment
- Entertainment for adults
- Entertainment
- Dartboard
- Games room
- Karaoke
- Shops in hotel
- Table tennis
- Aerobics
- Board games
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Porter service
- Credit cards accepted
- Ice-cube maker
- Medical service
- Wedding service
- Courtyard
- Postal service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Cot
- Year-round outdoor pool
- Heated pool
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Breakfast room service
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Activities
- Golf course (within 3 km)
- Water sport facilities (on site)
- Snorkelling
- Bike rental
- Table tennis
- Diving
- Golf course
- Accessibility
- Wheelchair-friendly entrance
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Disabled access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 4901 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 4901 TripAdvisor reviews
J
JeffR413
Covington, Kentucky
17/12/2024
“Best Food Ever!!”
Let’s start off with this was my 26th all inclusive….by far the best service, food, cleanliness, did I say food! No beach which I don’t like,but went for diving. Everyone was so friendly, like super friendly. It’s pretty small and it’s a lot of regulars but met so many wonderful people. The Coffe… more
Z
Z6216DXthomask
07/12/2024
“A great Cozumel Palace Resorts experience”
Palace continues to enhance the stay through improvements in technology (app) and general communications in customer interactions (room service, spa and excursion scheduling and service). Thanks to Palace Cozumel especially staff members; Silva, Roccio, Reyes, Jairo, Perla, Juanita (spa) Gimer, and… more
W
Wheatiefan25
02/12/2024
“Beautiful Cozumel Palace”
Loved our stay at Cozumel Palace. The The staff were so friendly, and helpful, and the size of the resort added to the intimacy of our experience. The food and service were exemplary, and the newly renovated rooms, hotel spaces, and amenities were beautiful. The resort does not have a beach, but yo… more
Q
Q7616EYstephaniew
24/11/2024
“Another Fantastic Trip to Cozumel Palace”
This was our 3rd trip to Cozumel Palace. We love it there! The staff are amazing and very attentive. The rooms are so comfortable. The food is fantastic. We only eat the mexican food. We don't go to Mexico to eat Asian food and Italian food lol You can snorkel right off the resort and it is also a… more
C
Clyde h
Puerto Vallarta, Mexico
20/11/2024
“Over the top!”
The place and service were over the top! Beds awesome pools great location short distance to shops. Eat most of my meals at mono! Food service staff were absolutely wonderful. Jose Cime head waiter Eddie Chi waiter Jesus Mora waiter Johnathan waiter Elizabeth waitress Carmita bussboy! All … more
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