Description
Facilities: The hotel has a reception desk and features 293 rooms. Services and facilities include a babysitting service (for a fee), medical assistance, a laundry service and a page service. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. There are a number of shops as well. Parking spac… more
Meals: The dining area includes 3 restaurants and a bar. All-inclusive can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.
- Entertainment
- Entertainment for adults
- Entertainment
- Club
- Pool table
- Dartboard
- Shops in hotel
- Aerobics
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Services
- Nursery
- Kids' club
- Kids´ club
- Safe
- Iron
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Hair salon
- Serviced office
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Wi-Fi
- Pay-per-use Wi-Fi
- Activities
- Tennis court
- Table tennis
- Diving
- Beach volleyball
- Accessibility
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 7285 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 7285 TripAdvisor reviews
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Alexia M
15/11/2024
“Best experience in Cozumel”
First time at the resort. We liked it so so much! The staff is amazing , espacially the animation crew Gerardo, Jorge, Ahtziri, Max, and the fitness instructor Manolo! Loved his yoga classes, his Pilates classes and the aqua fit so much! He really makes a difference :) The animation team was also a… more
A
Alejandra G
14/11/2024
“The best”
It is the best hotel I have ever stayed in. Everyone is super attentive and always looks for ways to serve you. The food is the best. They have everything: attention, kindness, good service, good food, excellent drinks, variety of activities and snorkeling within the hotel.respect for nature and an… more
D
darren s
14/11/2024
“Staff are very friendly. Always working to satisfy you on your stay. Had a issue with shower and the staff solved it.”
Very good beds and pillows. They have several restaurants on sight. Smokehouse Mexican and Oriental restaurants. We had 3 chefs stop by our tables and asked us how our food was during our 6 days. Buffet is a buffet. Scuba center on site. Very busy and very professional. They do roughly 2… more
C
cedmiston01
14/11/2024
“LOVED Iberostar Waves”
We chose Iberostar Waves as our honeymoon destination on Cozumel and we had 0 regrets! The grounds were amazing - as an animal lover, I loved seeing coati (local raccoons), rescued cats, iguanas, peacocks, geckos, and more. The rooms are bungalow style. Inside was always clean and air conditioned. … more
E
Eric G
14/11/2024
“Vacations at Cozumel Iberostar”
Family and I had an absolute wonderful time. The entertainment with Max and the entertainment crew made the our experience even more fun . Highly recommend. We are from Michigan and fore sure so will come back again to have fun one more time with the entertainment team.