Allegro Cozumel - All Inclusive

“Fantastic peaceful retreat”

Third time going to this hotel and it's definitely our favorite! The beach is gorgeous, in the middle of a natural area (no hotels to our direct left and right) and the snorkeling is interesting right off the beach. (Don't expect reef or tons of fish but once you find out the few stones and learn … more

Third time going to this hotel and it's definitely our favorite! The beach is gorgeous, in the middle of a natural area (no hotels to our direct left and right) and the snorkeling is interesting right off the beach. (Don't expect reef or tons of fish but once you find out the few stones and learn where to look, you can easily spot, eels, shrimp, rays, and all sorts of colorful and interesting fish. The staff is super polite and friendly. The rooms are clean and comfortable. The AC is a bit of a hack, tbf. We learned to keep it on only at night so that the room is not freezing during the day otherwise it's glacial (no middle ground). The bathrooms are a bit outdated but plenty of hot water, which is really what matters. The food is good enough, plenty of options. I am a pescatarian and have never gone hungry. Plenty of fruits and fresh veg and we've never had issues. The only suggestion I have would be to have more non-alcoholic options. I don't drink and I would love some coconut water, or even flavored sparkling waters, diet ginger beer, or non-alcoholic beers. Looking forward to our next visit!

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“Great time!!!”

Had a blast! Love that there is a stretch of sandy beach, wonderful service, friendly staff, super clean, dive shop on resort, pier for scuba boat pick up, fun entertainment, easy to get around resort, not a busy resort, laid back, always stocked fridge. Overall a very good stay. The ONLY thing I d… more

Had a blast! Love that there is a stretch of sandy beach, wonderful service, friendly staff, super clean, dive shop on resort, pier for scuba boat pick up, fun entertainment, easy to get around resort, not a busy resort, laid back, always stocked fridge. Overall a very good stay. The ONLY thing I didn’t like was the food. It was just okay. Would love to have more restaurant choices…hibachi was always booked. We stayed 7 days and never got to do hibachi because it was always booked yet the restaurant was never full. Just limited staff is guess, so that was a bummer. We upgraded to premium thinking we would have better food, but the only food I liked was the breakfast. The buffet is not appetizing, it’s not really good at all. They need to get better quality food and better tasting food for lunch and for buffet. The Mexican restaurant was really good and the Italian restaurant was too. Breakfast at premium is good. My only suggestion is BETTER BUFFET FOOD!! And the rooms are small too but that isn’t too big of a deal because we didn’t stay in our rooms other than to sleep.

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“Oriental meal”

The Oriental Restaurant was amazing - both the food and service by the team of Osman/Pedro/Rodrigo was top notch ! A must try ! From the first course of sushi to soup to the main course and the final of fried ice cream! If you are even thinking about it JUST DO IT!

“Better options in Cozumel”

This was our first trip to the Allegro in 25 years. Check in was smooth. The rooms are in palapa style four-plexes. The rooms are small, with limited amenities, and in need of an upgrade. Our main entry door allowed.daylight (and bugs) in. We upgraded to the premium level, which provides benefits t… more

This was our first trip to the Allegro in 25 years. Check in was smooth. The rooms are in palapa style four-plexes. The rooms are small, with limited amenities, and in need of an upgrade. Our main entry door allowed.daylight (and bugs) in. We upgraded to the premium level, which provides benefits that do not compensate for the price increase. The beach is nice with plenty of loungers. Food at the buffet was fair but repetitive. Limited signage regarding food ingredients. One of our group has food allergies. Replenishment of popular items was slow. Service was abysmal. Getting drinks was difficult, getting refills required flagging someone down. Not once did I get a coffee refill without asking. We ate at the Mexican restaurant: food good, service better. The Oriental restaurant was best in food and service. Housekeeper Silvia, did an excellent job. We have stayed at other all-inclusives in Cozumel, so we are familiar with the level.of service others provide. The Allegro does not meet the same standards.

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