Description
The only 5 Star Grand Class, the SureStay Plus Hotel by Best Western Hacienda Real provides the ideal atmosphere in each of its 106 rooms, including one equipped for the handicapped guest, 64 with two double size beds, 29 with one king size bed, 11 junior suites, one two room presidential suite as well as Executive Office, Private Salons, a Convention Center, Restaurant, Beauty Salon, Gift Shop, … more
Enjoy Mexican cuisine at Los Vitrales, a restaurant which features a bar, or stay in and take advantage of the room service (during limited hours).
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Nursery
- Room service
- Laundry
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Luggage storage
- Trouser press
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Medical service
- Wedding service
- Childproof doors
- Babysitting service
- Year-round outdoor pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Sauna
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Karaoke
- Shops in hotel
- Shuttle transfer
- Airport transfer
- Smoking
- Smoking areas
- Non-smoking rooms
- Bars
- Coffee shop
- Café bar
- Bar
- Restaurants
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' menu
- Facilities for events and banquets
- Swimming pools
- Children’s pool
- Accessibility
- Wheelchair-friendly entrance
- Wheelchair-friendly facilities
- Lift with braille
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 1.00 pm h
- Deposit:
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- General
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Good to know
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Very good
Based on 59 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Ciudad del Carmen
Showing 4 featured reviews out of 59 TripAdvisor reviews
N
naseershaikh12
Mumbai, India
29/10/2015
“Good Hotel,Clean Rooms,Good Food & Friendly staff.”
I stayed in this Hotel for 1 night in Sep2015 and now again in Oct2015.It's a nice Hotel very near to Airport.Ambience of Restaurant is perfect and good tasty food.Rooms and Bathrooms are very neat and clean.Bed is perfectly arranged.Staff is very friendly and helpful.Just across the road is MEGA S… more
S
Sunilukn
Kozhikode, India
02/03/2017
“Good hotel, Good food and Nice ambiance”
Stayed in this hotels for many times. Amazing place to relax after tough two months work on offshore. Rooms are nice with comfy bed's and well cleaned. Good Wifi connection. Restaurant has good choice of food. Breakfast is excellent. For pool users they have good and well maintained pool.
N
Nordrott
Stokmarknes, Norway
02/11/2015
“A haven for tired offshore workers”
The Hacienda Real is a good hotel with friendly staff. There's nothing better than a shower, cold beer and wifi after a six hour crewboat ride from the oil fields. I can recommend this hotel for anyone travelling to Carmen. Suggestion for improvement: English speaking TV channels!
T
TheSwissicans
06/12/2021
“Good hotel, surprisingly good food”
Just had to find a place for the night and this hotel was close to the highway. Good choice, they have parking, a swimming pool (which we didn't use) and nice patio rooms that go out to the pool, pretty quiet. The restaurant served surprisingly good food.
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