Secrets The Vine Cancun - Adults Only - All Inclusive

“Good place but not the best”

Really enjoyed the resort. It was def dated in a lot of ways but ultimately was a great place to stay. Location was great about 12 mins from The airport. Check in was a breeze, the cold towels were very nice along with the Champaigne. Rooms were great. Loved the massive shower with the traditio... more

Really enjoyed the resort. It was def dated in a lot of ways but ultimately was a great place to stay. Location was great about 12 mins from The airport. Check in was a breeze, the cold towels were very nice along with the Champaigne. Rooms were great. Loved the massive shower with the traditional spout and the rainfall spout. Water pressure we good, soaps in the shower were great and quite expensive. The shower and toilet are enclosed in class and are kind of apart of the room. There is privacy but not as much as a traditional bathroom that’s enclosed with walls. Beds were relatively comfy, me and my cousin did get some bug bites from the beds, def not bed bugs,or we would have been really bit up. Room also had the iPad for ordering room service and other needs. The balconies are not private but are closed off. For example there r barriers that are see through. Food at the resort was def a lot better than I expected. Wheh I say a lot better it was downright good. I think the Peruvian restaurant was my absolute favorite. The short rib, chicken soup and chixken skewers were incredible. The Italian and steak house and Asian weee great tooo. Best dishes to get at the Italian was the Gorgonzola Alfredo pasta, the carbonara. At the steak house the ribeye was great and the grilled Cesar salad with an egg was fantastic. Didn’t get a chance to try the Greek. The breakfast buffet was good, not nearly as good as Secrets in Puerto Vallarta but good. They had tacos by the pool one 1 day during the week which I wished was an everyday thing cause they were excellent. They did a seafood paella one day which was great too. The pool food served at the bar was the same everyday (hot dogs, hamburgers, nachos, grilled chicken, fries). Nothing special with the pool food. The restaurant that is located near the pool does have some ceviche’s and tacos that they serve that are decent. Ultimately lunch is pretty average there. Room Service was good though :) Beach and pools weee great and clean. There is a bar on the sand at Secrets too which is great. Pool drink service was amazing. Spa at the resort is incredibly overpriced. There is a a spa called (Bamboo Spa) literally 20 feet from The gates of the Secrets that’s cheap, clean and a much better value. Sorry Secrets, I love you guys, but your Spa prices r insane. The hydro therapy at the resort is worth it though. Service was great the entire resort. The lobby bar makes some amazing cocktails. They did a smoked hibiscus margarita and a great espresso martini. Sadly on the last day I found the cart that does Irish coffees which were some of the best I’ve ever had. Also the spots bar was very very nice and had decent wings. Ultimately I would go back again, however it’s not the best resort I’ve stayed at in Cancun. It’s so close to a 5 star but The resort did not AC the entire lobby and some of the restaurants, when I initially asked why it was so hot in the lobby they said the AC was broken, but later learned that the AC was not broken they just didn’t want to use it. Problem is that, the lobby was so hot (82-86 degrees) at some points, you didn’t even wanna sit in there at the bar. I know that sounds like a petty reason to knock a resort down but with it being as hot as it was, it literally made being downstairs not enjoyable. No one likes to sweat when they are at dinner or getting a drink.

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“Secrets the Vine”

Great resort. Great food and service. Bad trip vis Amatar using hotel to book. No resolution when complaint made to Amstar desk

“Average stay”

The pool closes at 6pm. The views aren't good for a Oceanview room. The hotel lobby smell like a sew backup. This hotel is geared toward older couples however it's a lot of steps to the pool area. The staff is amazing. The hotel is conveniently located with access to the bus for $1. Room service ... more

The pool closes at 6pm. The views aren't good for a Oceanview room. The hotel lobby smell like a sew backup. This hotel is geared toward older couples however it's a lot of steps to the pool area. The staff is amazing. The hotel is conveniently located with access to the bus for $1. Room service is great. Also, it's next to the Hard Rock hotel which had a very loud music on two nights.This was my second time in Cancun.

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