Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Further services and facilities in… more
Location: This hotel offers guests plenty of luxury and comfort. It is located by Cancún beach, only around 5 minutes from the largest shopping centre in the hotel area, opposite which is AquaWorld, a water sports centre. Cancún is around a 20-minute drive and there is an ADO bus stop by the property. Xcaret and Xel-Ha nature parks are about 72 km and 122 km away from the hotel, respectively. Puerto Morelos (around 36 km), Playa del Carmen (around 68 km away) and the ruins of Tulum (roughly 130 km away) are all well worth a visit. Cancún International Airport is around 15 minutes away.
Meals: Dining facilities include a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Staff are also happy to provide children's meals.
- Entertainment
- Entertainment for adults
- Parking
- Parking
- Wi-Fi
- Wi-Fi
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Other
- Air conditioning
- Reception
- Concierge service
- Reception
- Porter service
- Bars
- Café bar
- Bar
- Services
- Conference centre
- Activities
- Tennis court
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Excellent
Based on 16121 reviews
Location
Quiet in the room
Rooms
Service
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Cleanliness
Showing 5 featured reviews out of 16121 TripAdvisor reviews
C
Crypto W
30/10/2024
“Super happy!”
Jesus at the Lemon Fish was amazing! This is a really great experience. The food is great, the ambience is very interesting, and the beach is amazing. I am having a great time here at the Paradisus Cancun, and want to make the most our of every single day.
C
Christine C
30/10/2024
“Capella restaurant”
For our last night in Cancun at Paradisus we chose to revisit Capella Italian restaurant where we ate on our first night. The food was fantastic but the evening was made even better because of the outstanding service we received from our server Jesus, he advised us about the menu and assured us tha… more
T
Tonya C
30/10/2024
“AMAZING”
Atilano provided the BEST SERVICE and drinks! Enrique the chef prepared us the most delicious tacos ! Must go. We had a great time and enjoyed our food. We came for our first trip after having a baby and they made the experience absolutely outstanding. We felt welcomed, and we will be back!
H
Hemlata P
30/10/2024
“Perfect hotel”
As soon as you enter the lobby your sprites are lifted the interior is like a tropical paradise with water falls & streams The service was great the ambiance was lovely so were all the staff Our family all 32 of us stayed here for my son’s wedding Poolside services were excellent We all agreed … more
J
Janet A
30/10/2024
“Amazing Relaxing Family Vacation”
We enjoyed our stay! The hotel was amazing rooms were clean and spacious service was great food was delicious restaurants service was impeccable pool was great service beach was beautiful service was also great we were with family they enjoyed it as well