Description
Facilities: The resort has 357 rooms and 108 junior suites, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the complex include a cloakroom, baggage storage service, safe, currency exchange service and cash machi… more
Location: This luxury hotel is situated directly beside the white Caribbean sandy beach of Playa Linda. The city centre is approximately 5 minutes away and it is about 20 minutes to Cancun international airport. Restaurants, shops and nightlife venues are to be found close by.
Meals: Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive can be booked. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner.
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- Entertainment
- Entertainment for adults
- Entertainment
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Bike rental service
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Towel Service
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Golf course (within 3 km)
- Water sport facilities (on site)
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- #{ depositTime }
- General
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- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
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Late check-in/key pickup: #{ lateCheckin }
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Very good
Based on 10384 reviews
Location
Quiet in the room
Rooms
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Showing 4 featured reviews out of 10384 TripAdvisor reviews
C
calico1115
Troy, United States
29/10/2024
“Wonderful Staff & Amazing Stay!”
I stayed over the weekend for two nights near the end of October. I arrived during the check in rush (2:30-3:00pm), so it took awhile. But Alejandro at the reception desk was very courteous and I felt taken care of. He was also the one who checked me out at the end of my stay. Since my shuttle to t… more
H
Haley0228
29/10/2024
“Very nice”
Overall very clean and nice staff. Comfortable rooms and nice pool and beach area. Good food and drinks.
M
mushroomtraveler2024
Huntsville, Alabama
31/10/2024
“Staff are wonderful! Clean and pleasant atmosphere.”
The staff were wonderful and everything was well-maintained. if you are a vegetarian, it's tough to find good options for a week. would recommend this place as long as you are aware that the beach is not directly on the ocean.
R
rknieves
24/10/2024
“Great stay and great spot”
Loved the location far enough from the buzz of the city when you want to get a way, but not too far from the essentials or activities.