Description
Now Resorts & Spas offer vibrant beachfront settings in Mexico and the Caribbean perfect for multigenerational travel, families with teens and tweens as well as couples and friends. Enjoy a family-friendly, modern vacation experience, where play and party are just steps away from peace and quiet. The Unlimited-Luxury® concept surpasses the typical all-inclusive with a daily refreshed mini-bar, li… more
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. In-room safe fee: USD 5 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
- Parking
- Free parking at hotel
- Services
- Kids´ club
- Breakfast room service
- Room service
- Restaurants
- Themed restaurant
- À la carte restaurant
- Buffet restaurant
- Gym and SPA
- Gym
- Wellness area with massage service
- Sauna
- Bars
- Pool bar
- Coffee shop
- Indoor bar
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Dartboard
- Swimming pools
- Children’s pool
- Adults-only outdoor pool
- Towel Service
- Activities
- Table tennis
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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This property has additional information that you can
see here
Excellent
Based on 1802 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 1802 TripAdvisor reviews
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Stephen M
Toronto, Canada
15/04/2024
“Why we return to this lovely hotel”
My wife and I travel a lot. We have been lucky to stay at fine hotels in England, France. Spain, Malta, Morocco, Mauritius etc.etc. We keep coming here every year because of the staff. And the food. Four times since 2022 and seven in total. From check in to check out everything was seamless. Ma… more
R
Ray S
18/02/2024
“Biggest Dump Ever!!!!!”
Everything from the service,the workers ,the food,was just the worst I ever experienced! The rooms stink of mold and mildew,the clothes that I had hung up in the closet that I never wore smelled so bad I had to put them in a plastic bag before putting it in my suitcase. The workers were very ignora… more
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dee dee m
15/04/2024
“nice hotel if you have your days away from the hotel planned”
we arrived by taxi and the door staff greeted us with smiles and assisted us to our hotel once booked in. we stayed in 609 . has a view of the back roads so nothing to look at much. the room is very spacious and clean. lots of hot water which is a bonus as many places in mexico have only Luke warm.… more
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frza
Portland, Oregon
08/02/2024
“OK for one night”
Spent one night here to be close to the airport. Price was right, and the pool area is nice, but I would not return. I failed to notice that this hotel only offers 2 double bed rooms. If you want a queen or king you need to book at the neighboring Oh! hotel, which is right next door. Smart shares … more