Description

Construction is underway at a neighboring building and there may be noise disturbance from the construction work. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). Near Xoximilco With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 5-star resort is 12.4 mi (19.9 km) from Delfines Beach and 13.8 mi (22.2 km) from Iberostar Cancun Golf Course. This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Casa Mia, one of the resort's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included. 1 King Bed and 2 Double Beds 2497-sq-foot room, furnished balcony with ocean views Layout - 2 bedrooms Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 42-inch Smart TV, premium channels, and MP3 dock Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, jetted bathtub, and rainfall showerhead Practical - Free international calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Braille signage Non-Smoking 1 King Bed 829-sq-foot room, furnished balcony with garden views Layout - Bedroom Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 42-inch Smart TV, premium channels, and MP3 dock Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and iron/ironing board Comfort - Air conditioning and daily housekeeping Accessibility - Braille signage Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking 1 King Bed 1625-sq-foot room, furnished balcony with garden views Layout - Bedroom Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 42-inch Smart TV, premium channels, and MP3 dock Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and iron/ironing board Comfort - Air conditioning and daily housekeeping Accessibility - Braille signage Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking 1 King Bed and 2 Double Beds 1658-sq-foot room, furnished balcony with garden views Layout - 2 bedrooms Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 42-inch Smart TV, premium channels, and video game console Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Braille signage Need to Know - No rollaway/extra beds available Non-Smoking 2 Double Beds or 1 King Bed 850-sq-foot room, furnished balcony with pool views Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 42-inch Smart TV, premium channels, and MP3 dock Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Braille signage Non-Smoking 2 Double Beds or 1 King Bed 828-sq-foot room, furnished balcony with garden views Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 42-inch Smart TV, premium channels, and MP3 dock Food & Drink - Mini-fridge, free minibar items, espresso maker, and 24-hour room service Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Free international calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Hand-held showerhead Non-Smoking

How to arrive

Cancun - See map

Gap period enforced between guest stays - 24 hours Shield between guests and staff in main contact areas Property follows sanitization practices of Safe Travels (WTTC - Global) Temperature checks are available to guests Social distancing measures are in place Guest accommodation is sealed after cleaning Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Staff wears personal protective equipment Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Cashless transactions are available Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Food service has been amended for enhanced safety Protective clothing is available to guests Contactless check-in is available Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Contactless check-out is available Property confirms they are implementing guest safety measures Contactless food service / room service is available Individually-wrapped food options are available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Commonly-touched surfaces are cleaned with disinfectant

Facilities and services

Entertainment: Entertainment; Club; Pool table; Games room; Video games

Services: Kids´ club; Breakfast room service; Room service; Safe; Chapel; Car hire; Cash machine; Foreign currency exchange; Luggage storage; Private check-in and check-out; Lockers; Gardens; Sun terrace; Sale of tours; Security service; Coffee maker; Hair dryer; Board games; Kids´ playground; Play area; Pool games; Pool with slides; Heated pool; Rooftop pool; Hair salon; Serviced office

Swimming pools: Outdoor pool

Gym and SPA: Gym

Other: Air conditioning

Additional services: Daily room cleaning; Lift

Reception: 24-hour reception

Parking: Charged parking at hotel; Parking near the hotel; Valet parking

Smoking: Smoking areas

Wi-Fi: Free WiFi throughout hotel

Bars: Bar

Activities: Mini golf

Accessibility: Wheelchair-friendly facilities

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Moon Palace The Grand - Cancún