Description
Facilities: The resort welcomes guests in a 9-storey building with 6 lifts and 371 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. Th… more
Ubicacion privilegiada, frente a Plaza la Isla y a unos metros de plaza kukulcan. A solo 20 kilometros del aeropuerto. Todas las habitaciones son vista al mar. Todas las habitaciones cuentan con balcon independiente. Extensa playa. Concepto único basado en la fusión de los sentidos cerando experiencias memorables. Todas las habitaciones tienen menu de aromaterapia.
Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of 4 air-conditioned, non-smoking restaurants with separate areas for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include a bed and breakfast package, full board and all-inclusive.
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- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- All-inclusive restaurant
- Themed restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant guide
- Services
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Medical service
- Vending machines
- Wedding service
- Cloakroom
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Umbrellas
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Pool table
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Smoking
- Smoking areas
- Activities
- Tennis court
- Snorkelling
- Table tennis
- Diving
- Golf course
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 14601 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 14601 TripAdvisor reviews
G
gen30311
27/10/2024
“Perfect resort for couples or small groups of friends .”
Excellent experience. We stayed at Live Aqua Cancun for a quick getaway, and loved this resort a lot. It’s clean, the staff were very friendly, and we found the food to be very good. The hotel is quiet, and there aren’t a lot of activities, and since we like to vacay to relax, this was perfect for … more
T
Ted D
Staten Island, New York
27/10/2024
“Live Aqua Cancun is a MUST GO!”
My fiancée and I booked this trip through costco travel. This was our first time using costco for travel and we can not say enough about how good of an experience it was. Having booked through costco, our hotel, flight, transportation (to and from the airport) as well as a checked bag for each of u… more
A
allen r
30/10/2024
“Live Aqua - Cancun”
What a GREAT trip!!! Spent a week at this resort, accommodations were amazing. We are big fans of the convenience of a buffet and were disappointed they didn’t have one for lunch or dinner; that being said, there are plenty of food selections. The service is OUTSTANDING!!! I have seen other rev… more
C
CopticJuju
28/10/2024
“Great resort!!!!”
Great resort, clean, great food, beautiful beach. We got great service from everyone & loved the vibe of the resort. I would highly recommend this place. Pros - View from the roof was amazing - Nice huge balcony - Clean rooms Cons - Food in the restaurant by the beach could be a bit better for … more