Description
Facilities: The resort welcomes guests in a 9-storey building with 6 lifts and 371 rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. ... more
Ubicacion privilegiada, frente a Plaza la Isla y a unos metros de plaza kukulcan. A solo 20 kilometros del aeropuerto. Todas las habitaciones son vista al mar. Todas las habitaciones cuentan con balcon independiente. Extensa playa. Concepto único basado en la fusión de los sentidos cerando experiencias memorables. Todas las habitaciones tienen menu de aromaterapia.
Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of 4 air-conditioned, non-smoking restaurants with separate areas for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include a bed and breakfast package, full board and all-inclusive.
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- Pets
- Pets allowed
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Restaurants
- All-inclusive restaurant
- Themed restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant guide
- Services
- Indoor pool
- 24-hour reception
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Medical service
- Vending machines
- Wedding service
- Cloakroom
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Children’s pool
- Umbrellas
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Pool table
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Smoking
- Smoking areas
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- : #{floorNumber}
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- Administration fee
Good to know
About the deposit
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Late check-in/key pickup: #{ lateCheckin }
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Excellent
Based on 14601 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 14601 TripAdvisor reviews
E
epizana2023
San Antonio, Texas
30/06/2024
“For our Anniversary!”
Jesus was outstanding. He help out with the many questions we had about the menu. Very knowledgeable young man. When we return, we will asked for him personally! The wife and I enjoyed the special detail when he brought us desser for our anniversary! Thank you , Jesus!
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Nomad67765444291
30/06/2024
“Outstanding”
This was our 4th visit to Live Aqua and we will return again and again. The whole place is so well maintained, the food is better than I’ve had at any other all-inclusive, and the service is out of this world. Every single person we interacted with was warm, friendly, and willing to bend over bac... more
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Noah S
27/06/2024
“True 5-Star Experience!!! Extravagant experience that will leave you with memories for life! Unforgettable food!!”
Azur is by far the best Restaurant in the Live Aqua resort. The passion and love for what they do is on full display in the high-class food they serve and the extraordinary customer service they provide. I’ve never met such a joyful team within a restaurant. They’re so amazing that I want to brie... more
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Nick H
26/06/2024
“Aqua Club Stay For 3 Nights”
Hotel accommodations were great! Best pool and so much to do. Everyone is nice and can accommodating. Many restaurants to pick from. Only thing to improve would be the food. A dinner or two out on the town with this hotel is the perfect combination. We stayed in the aqua club. Here you have but... more
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AshrafS40
27/06/2024
“Average hotel”
This is my fourth time staying at Live Aqua, there is a gradual drop in service and food quality, the main issue is the lack of hospitality attitude, everyone dose his job but they don’t go the extra mile as they use to , the service provided does not come with any appreciation or a smile , doesn... more