Description
Facilities: Units include 325 rooms, including 2 junior suites, 169 single rooms and 152 double rooms, located in an 8-storey main building and a 3-storey auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allow... more
With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.. Distances are displayed to the nearest 0.1 mile and kilometer. Cancun Convention Center - 0.2 km / 0.1 mi Gaviota Azul Beach - 0.3 km / 0.2 mi Forum By The Sea Mall - 0.4 km / 0.2 mi Forum Beach - 0.4 km / 0.2 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi UltraMar Ferry Terminal - 0.4 km / 0.3 mi Plaza Caracol Mall - 0.5 km / 0.3 mi Caracol Beach - 0.5 km / 0.3 mi Chac Mool Beach - 0.9 km / 0.6 mi Playa Ancha - 1.3 km / 0.8 mi Cancun Golf Club at Pok Ta Pok - 2.4 km / 1.5 mi Tortuga Beach - 3.1 km / 1.9 mi La Isla Shopping Mall - 3.4 km / 2.1 mi El Sol de Cancun - 3.6 km / 2.2 mi Cinemex La Isla Cancun - 3.7 km / 2.3 mi The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi . Near Forum By The Sea Mall.
Dining facilities include a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A continental breakfast buffet guarantees a great start to the day.
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- Entertainment
- Entertainment for adults
- Entertainment
- Club
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Aerobics
- Board games
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Club
- Fireplace
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Heated pool
- Sun terrace
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant guide
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 8986 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 8986 TripAdvisor reviews
T
Tara M
11/06/2024
“Phenomenal Experience!!!”
If you are seeking a phenomenal experience in an excellent location. You should book the Krystal Resort. The staff was amicable, accommodating, and responsive to my requests. The hotel is immaculate. The food at each of the on-site restaurants was a festivity for the pallet. The vibe was amazing!!!
O
Ope S
10/06/2024
“Bueno”
excellente and I loved the service and the help and Alicia was very friendly thank you so much for everything and especially the food I loved it so much no lie it was one of the best omelette I ever have in my entire life and thank you to Krystal Cancun
M
Ma S
07/06/2024
“Isael mojican”
Isael mojican did a great job at the aquamarine restaurant and we loved his service, thank you so much for the great experience we loved the experience and the great food and hospitality , we will definitely come back to this restaurant and the resort
D
David W
07/06/2024
“Great service”
Justo and Gilbert were great, very good service. The food was nice and the beach view was wonderful. Make sure to make a reservation as it is worth it. The lobster was cooked perfect and the caprice salad was very fresh. My wife was very happy we went.
C
Cherish H
07/06/2024
“Italian Night”
We went to the Las Velas restaurant and Cruz and Guberta were great! Cruz the waiter was attentive and the chef provided good food! Thanks for celebrating our anniversary and providing us with great service. We appreciate your attention to detail!