Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include limo/town car service, a compu... more
Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This 5-star resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.. Distances are displayed to the nearest 0.1 mile and kilometer. Ballenas Beach - 0.2 km / 0.1 mi Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi Aquaworld - 1.4 km / 0.9 mi Marlin Beach - 1.5 km / 0.9 mi Hotel Zone Beaches - 1.5 km / 1 mi La Isla Shopping Mall - 2.1 km / 1.3 mi El Sol de Cancun - 2.1 km / 1.3 mi Oasis Arena - 2.2 km / 1.4 mi San Miguelito - 2.3 km / 1.4 mi Yamil Lu'um Archaeological Zone - 2.3 km / 1.5 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi Maya Museum of Cancun - 2.7 km / 1.7 mi Iberostar Cancun Golf Course - 2.7 km / 1.7 mi Isla Dorada - 3.1 km / 1.9 mi The nearest major airport is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi. Near Luxury Avenue Shopping Mall.
Grab a bite at Casitas, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges..
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Lockers
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Porter service
- Bike rental service
- Credit cards accepted
- Ice-cube maker
- Medical service
- Wedding service
- Cloakroom
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Poolside huts
- Year-round outdoor pool
- Heated pool
- Sun terrace
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant guide
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Shops in hotel
- Computer room
- Shuttle transfer
- Airport transfer
- Transport service
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoke detectors in hotel
- Minimum registration age without supervision
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Excellent
Based on 3872 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 3872 TripAdvisor reviews
K
Katherine R
21/06/2024
“The best resort”
Truly can’t say enough. The spa, the staff, club floor, pool staff, EVERYTHING… was truly incredible. The staff can’t do enough… every little detail is amazing and they want to do everything to make your trip unforgettable. If you are wanting to come to Cancun you must stay here.
T
travelingcoastal
Bend, Oregon
19/06/2024
“Continuously "wowed" by the Kempinski Hotel Cancun”
I visited the Kempinski Cancun for my 35th birthday and cannot gush enough about the hotel, the Club Level, and the staff. From Evelin at the Club Desk, the servers throughout the club, and Cesar the bellman, everyone is beyond exceptional. The Club Level has attained the level of service where... more
L
Latisha W
19/06/2024
“Top Tier”
We stayed at the resort last week for our honeymoon and it was TOP TIER! The resort was squeaky clean and the staff were the absolute best. Jorge at the pool side restaurant was my favorite! He was knowledgeable about the entire menu, gave suggestions on fun things to do and was an all around goo... more
B
BoSoxStrong
10/06/2024
“Favorite in Cancun”
Excellent resort. The service was amazing and the food was top notch. The grounds were very clean. Very relaxing atmosphere. We enjoyed the Club level and found the service on that floor outstanding. We will be coming back for years to come. Thank you Kempinski Cancun, you’re the best!
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X8451GNjoelc
09/06/2024
“Great experience at Kempinski Cancun”
The service and food are fantastic. They are very attentive and make sure you have a great stay and everything is taken care of accordingly. Big portions at Casita and the breakfast/brunch is a must-have - a lovely atmosphere all around!!!!