Description
Facilities: The resort has a lift and features 285 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. T… more
Location: The resort is located in the heart of Cancún's famous hotel zone on the best beach in the city. It is only fifteen minutes away from the downtown area and 20 minutes from Cancún International Airport. It is also close to the best shopping malls, restaurants and nightlife this city has to offer.
Meals: Dining facilities include a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and all-inclusive.
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- Entertainment
- Entertainment for adults
- Entertainment
- Pool table
- Dartboard
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Breakfast room service
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Services
- Breakfast room service
- Room service
- Safe
- Chapel
- Iron
- Newspapers
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Hairdressers / Beauty salon
- Shops
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Medical service
- Wedding service
- Poolside huts
- Heated pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Activities
- Tennis court
- Table tennis
- Diving
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Excellent
Based on 11302 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 11302 TripAdvisor reviews
L
Lindy C
30/10/2024
“Service Plus Plus!”
Lovely stay, the team here, is beyond amazing. We had the most wonderful experience with Carlos Martinez at the buffet. He was so kind, welcoming and very knowledgeable - a true professional. The drinks and food were delicious and the view is second to none!
K
Katherine A
30/10/2024
“Incredible!”
The whole experience was incredible. I felt invigorated and thrilled. The combination of hot and cold awakens your whole body and quiets/focuses the mind. I appreciated Rosy for her technique. She was not sweet and coddling. If she had been, I might not have completed the experience as a first… more
M
mmilliro
Phoenix, Arizona
29/10/2024
“Amazing experience!”
Extremely impressed with this hotel. Exceeded expectations on every level. The food was delicious and the most friendly and accommodating customer service. We are looking forward to returning soon. The best all inclusive experience ever.
D
Donna D
28/10/2024
“Best resort”
The best all inclusive we have ever been to! We loved all the amenities and activities. It was a fun and relaxing trip. The food was absolutely AMAZING!!!!! The room was clean with a great view. The service was top tier. We can’t wait to go back!
S
simone11214
Brooklyn, New York
28/10/2024
“Super friendly resort!”
Awesome girls trip. The resort is nice and everything is within walking distance. Great hospitality from staff (Javier, Aturo and others). Entertain every night was excellent. 👍🏼👍🏼. Could use a more variety with food. Only two main restaurants and buffet. Never seemed crowded.