Hotel Dos Playas Faranda Cancun

“Great”

Everyone it’s so nice, the entertainment team it’s great, the attention of everyone it’s so nice, it’s mainly familiar but w You will fell great with everyone the team make you feel so good, the good it’s o Good, it change everyday and you can enjoy fresh food everyday

“Hotel dos playas , we loved it.”

The hotel was clean and I felt very safe. The staff were very attentive and helpful. Our waiter Antonio Torres was very friendly and attentive. He made us feel very welcome and we had the best experience at the restaurant due to his hospitality.

“Great stay”

Amazing stay! Food was 10/10 and staff is great. (Although communication was hard as they spoke little English) the pools have a beautiful view, entertainment is okay but again hard to understand as most the time they only explained in their language and not in English so we didn’t really know what… more

Amazing stay! Food was 10/10 and staff is great. (Although communication was hard as they spoke little English) the pools have a beautiful view, entertainment is okay but again hard to understand as most the time they only explained in their language and not in English so we didn’t really know what was going on but they did try and get us involved the odd time. Music is mostly Mexican, which didn’t bother us too much as it was mainly Mexican people at the resort. It’s really close to the hotel zone centre and public beach, just one bus that comes every 10mins from across the street (costs $1) the only thing I will say is that the hotel it’s self is huge and they definitely gave us the worst room view, it was facing the road and it wasn’t very pleasing but the room itself was cleaned regularly and had a fridge that was topped up with fresh water. Overall it was a lovely stay :)

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“A Small but Pleasant Resort”

I have been to Mexico and different parts of Mexico many times. I have to say that the room we were given was the worst room I have seen in all my various stays. I am not picky about rooms but this room was very, very basic. Also, there was no balcony. Now they do have balconies but it requires an … more

I have been to Mexico and different parts of Mexico many times. I have to say that the room we were given was the worst room I have seen in all my various stays. I am not picky about rooms but this room was very, very basic. Also, there was no balcony. Now they do have balconies but it requires an upgrade and more money. Typically, I have been given complimentary upgrades at other resorts but upon checking in, I was asked if I wanted to upgrade for a cost. This is the first resort that I have stayed in, in Mexico, where there was no mini bar in the room. The only thing provided is bottled water. There was also some noticeable disrepair which we immediately saw upon being escorted to our room upon arrival. There were actually a couple of large holes in the walkway which potentially could be a tripping hazard. These large holes served as a popular entrance and exit for the iguanas. The grounds are beautiful. The pool is beautiful. Unfortunately, there is only one bar located at the pool and drink selection is very limited with signage posted showing what you can order from the bar. The music at the pool is generally good with a lot of Spanish/Mexican flavouring and thankfully, nobody is playing their boombox. Chairs seemed limited but it was always easy to get during most of the day and definitely if you were there in the morning. There is very little reserving of chairs by placing towels on them and seemingly never coming back, typical of many resorts but not this one. Hot dogs are available at the bar for a snack with a nice assortment of condiments. There is also fresh pizza available with pizza made daily. The staff at the pizza place is not very friendly. I was able to get some topping adjustments made to the pizza of my choice from the limited offerings on the board posted there but one time, I was told that I could only order the menu items which seemed odd given that I was only asking for the addition of one or two toppings. I don't have any complaints about the food. Food and service were good in the buffet restaurant and there was a different feature each day, One thing that I noticed and this included breakfast, on a number of occasions, is that there was nobody cooking at the omelette station or the feature of the day station and I would have to wait or ask someone to retrieve the cook from the back. Entertainment is very limited with the usual offerings such as Bingo and Karaoke. The entertainment is done by approximately 9:00pm and that leaves you with pretty much nothing else to do at the resort. Unfortunately, the main person from the entertainment team whose name was Giovani spoke little English so where there is a lot of talking and he talks a lot, it is difficult to understand. This is a small resort and when we were there, there were very few Canadians and Americans for that matter. so I can understand why the resort would cater more to the Spanish speaking clientele. A very important mention goes to the beautiful Drisdey. She was really nice and made our stay extra enjoyable. One morning were were sitting on our chairs and she approached us to join the yoga class which we did and she was very good and helpful. The entertainment team was also accommodating in playing the occasional request. Some interesting things included cooking classes. There was also a unique feature where you got on a podium with a dancing girl and another dressed-up guy. You would spin around while being filmed. This made for a nice souvenir. It was fun but it was more of a promotion for the CoCo Bongo club. Another nice thing about the resort is the abundant wildlife such as peacocks and iguanas. You can walk to take a catamaran tour of Isla Mujeres. I don't compare this resort to five star resorts and rate it on its own merits. I would rate it as four stars because it is a nice resort, on the smaller size. Don't expect the amenities that you would find at a larger resort and you will not be disappointed. I would recommend this resort.

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