Description
STAY This all-inclusive hotel features 601 stylishly chic guestrooms in various categories including, 152 Deluxe Gold (4 Accessible rooms), 237 Deluxe Platinum, 30 Deluxe Family (2 Bedrooms), 52 Deluxe Diamond, 22 Rock Suite Platinum (1 Br or 2 Br available), 30 Rock Royalty Level rooms and* 1 Rock Star Suite (adjoining room included). Each room is ready to indulge with panoramic views of the oce… more
To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess and unsurpassed services. It’s time to see the show in Cancun.
• POSH Beauty Salon & Boutique® - $ • Rock Spa® - $ • Rock Shop® - offering your favorite hard rock hotel merchandise - $ • The Sound of Your Stay® • An expansive poolscape • Amphitheater - live music and shows • Body Rock® Fitness Center featuring state-of- the-art fitness and weight training equipment • Memorabilia - selection of priceless music memorabilia • Hard Rock Roxity Kids ClubTM • Music Lab • Tennis Court and Basketball Court • Unlimited golf at Riviera Cancun Golf Club designed by Jack Nicklaus - 25%service fee applies • Unlimited golf at Hard Rock Golf ClubTM Riviera Maya designed by Robert von Hagge - 25% service fee applies
• The Market – International buffet • Frida – Contemporary Mexican a la carte • Zen – Asian a la carte – Izakaya, teppanyaki & sushi • Ciao – Italian fine dining a la carte • Ipanema – Rodizio – Brazilian Grill • Pizzeto – Brick-oven style pizza. • Diego – poolside bar • 3 Pool Bars - Dive, Float & Splash • Smash Bar- Lobby bar • Uncorked - Wine Bar - $.
- Entertainment
- Entertainment for adults
- Entertainment
- Club
- Pool table
- Games room
- Karaoke
- Shops in hotel
- Table tennis
- Computer room
- Aerobics
- Parking
- Parking
- Outside parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Pets
- Pets allowed
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Lockers
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Wi-Fi
- Complimentary Wi-Fi
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Water sport facilities (on site)
- Table tennis
- Golf course
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 16578 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 16578 TripAdvisor reviews
R
Renee B
29/10/2024
“Highly recommend a beautiful atmosphere.”
Camila, Sam, Fernando, Abrham Chef KEVIN, Cori, Oscar, Cerviche Colking Class Was AMmazing the entertainment is Amazing. GREAT Staff.. Very friendly and personable food is amazing. Highly recommend. Music the pool Arabic classes are fun as well.
H
Holly G
28/10/2024
“Perfect girls trip”
I had a great time at Hard Rock Cancun. Traveled with a girlfriend that never experienced an all inclusive before. We were both very happy with the facilities, very clean and well kept. The staff is what makes this place exceptional. The service by all members of Hard Rock Cancun go above and beyon… more
B
Brady G
27/10/2024
“Rock star team🩵”
Our stay here was amazing! Jessy and Manuel and Alejandro made everything easy for us. They are ROCK stars and we can’t wait to come back! Recommend eating at Toro- Jessy knows we went there almost every night. The rooms were clean. Housekeeping even put Kelly back in her spot at the window so sh… more
J
james f
30/10/2024
“Cancun 2024”
Jesse was very helpful and friendly. She made sure our pool loungers were reserved everyday. We loved the special dinner on the balcony. The food was spectacular!! Manual was great and we loved our front row seats at the fire show! Kevoy was awesome!! He was so much fun. The workers at the pool we… more
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Patricia S
Greenville, South Carolina
28/10/2024
“Rosario's smile made our visit”
We stayed at this resort, Oct. 18th thru the 25th. We did not have hot water until Monday. After 3 complaints, my butler Jessy took me to the concierge, and I did a report . Everyone kept telling me that was the normal water temperature. Got upstairs and miracles happened We had hot water thru the… more