Grand Royal Lagoon

“Loved it”

We really enjoyed our stay here. Rooms are basic and comfortable, cleaned very well daily with fresh bedding/towels. Always a clever towel animal waiting after cleaner (Cindy muchos gracias :). Please tip 10 to 20 pesos per day to those maids. It's a custom and it's a wage dependent on this. Rese… more

We really enjoyed our stay here. Rooms are basic and comfortable, cleaned very well daily with fresh bedding/towels. Always a clever towel animal waiting after cleaner (Cindy muchos gracias :). Please tip 10 to 20 pesos per day to those maids. It's a custom and it's a wage dependent on this. Research tip culture and the Mexicans show you much gratitude for what amounts to nothing much here. The hotel was a 15 min walk from Tortuga beach (calm lagoons much nicer than the wavey beaches on other side of cancun) if you got flags on your beach get directions to the paradise calm beaches you are missing out on not far at all from you. Nice and quiet at night, air con worked well. Breakfast included fruit and toast, very pleasant. More food was on offer but we were out all day so did not try. Swam at night in nice well maintained pool which was very enjoyable. Not the hottest pool but I only used it at night. Refreshing on burnt skin. Forgot to get a safe key untill 3rd night, left Dosh etc exposed and nothing taken, felt very safe. Staff team were all lovely, really lovely friendly people. Not many UK visitors, this was mostly a Mexican b and b and much nicer for it. Bar close by around the corner, food not so good but great place to have a beer in evening. If your a demanding fusspot who expects to be treated like a sultan whilst paying a low amount save up and jog on to an all inclusive. If you want to see a more genuine Mexico choose this place, we loved it and would return.

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“Great experience”

The facility was very clean and the staff was friendly. We were very close to many activities, a few walking distance restaurants and most activities 15-20 minute drive. There was no refrigerator in the room, you can get a disposable cooler and ice at the Gomart that is within a 5 minute walk. The … more

The facility was very clean and the staff was friendly. We were very close to many activities, a few walking distance restaurants and most activities 15-20 minute drive. There was no refrigerator in the room, you can get a disposable cooler and ice at the Gomart that is within a 5 minute walk. The main disappointment was that the bed was an extremely firm mattress and pillows.

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“Simple and good”

We chose this hotel because of its location. The hotel was simple and clean. We weren’t expecting much but was better then we imagined. Nice small pool and lots to do around the area. I had a nice omelette and my friend some eggs with different sauces. One thing though, you have to tell them how y… more

We chose this hotel because of its location. The hotel was simple and clean. We weren’t expecting much but was better then we imagined. Nice small pool and lots to do around the area. I had a nice omelette and my friend some eggs with different sauces. One thing though, you have to tell them how you like your toast, otherwise it is too toasted

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