Grand Oasis Palm - All Inclusive

Special check-in instructions Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. Know Before You Go Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Free WiFi in public areas has a 2-device limit. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global). Fees Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April A tax is imposed by the city: USD 4.66 per accommodation, per night Service fee: USD 5 per accommodation, per night We have included all charges provided to us by the property.