Description
Facilities: 1230 double rooms are available to guests in a 4-storey main building and 3 auxiliary buildings. At the air-conditioned resort, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access in public areas (no extra charge) allows g… more
Meals: The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include all-inclusive and all-inclusive special. The resort also offers special catering options.
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- Entertainment
- Live music
- Casino
- Entertainment for adults
- Entertainment
- Club
- Pool table
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Dance hall
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Services
- Nursery
- Kids' club
- Kids´ club
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Bike rental service
- Medical service
- Wedding service
- Cloakroom
- Kids´ audiovisual material
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Cot
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Snorkelling
- Bike rental
- Mini golf
- Table tennis
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
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This property has additional information that you can
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Very good
Based on 15382 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 3 featured reviews out of 15382 TripAdvisor reviews
S
suevandv
Kingston, Canada
27/02/2025
“A Great Resort!”
The resort is large so be prepared for several steps, stairs, and ramps. After a week you will have it figured out, though. The airport was a breeze. The transport van was easy to find; just do not make eye-contact with anyone inside and outside the airport. Check in was fine. I asked for the bla… more
N
Nicole C
NY
27/02/2025
“Better service needed for a 4 star”
This a beautiful hotel but it took us 2 hrs waiting on line to check in. When went to the room, it wasn’t what we had requested which was two beds. I called them from the room and the person I spoke to told me to come back down which I did for her to tell me they don’t have any more room with 2 bed… more
J
Jackie D
Windsor, Canada
26/02/2025
“.DON’T DO IT, UNLESS YOU UPGRADE BIG TIME TO GET WHAT THEY ADVERTISE”
Maintenance on toilet many times. Patio doors rattled all night long. Water leaked in room up to the bed every time it rained. Fridge was never restocked. Shower was clogged and stood in an inch of water every time. Slow drain. Have to upgrade to use the whole resort all bars and restaurants… more
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