Description
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. … more
With a stay at Cancun Bay All Inclusive Hotel in Cancun (Zona Hotelera), you'll be a 3-minute walk from Playa Tortugas and within a 5-minute drive of Puerto Cancun Marina Town Center. This all-inclusive hotel is 6.6 mi (10.7 km) from La Isla Shopping Mall and 3.1 mi (5 km) from Tortuga Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Playa Tortugas - 0.2 km / 0.2 mi Las Perlas Beach - 0.7 km / 0.5 mi Teatro de Cancún - 0.9 km / 0.5 mi Escénica Tower - 0.9 km / 0.5 mi Jardín del Arte - 1.1 km / 0.7 mi Langosta Beach - 1.7 km / 1 mi Puerto Cancun Marina Town Center - 2.2 km / 1.3 mi Tortuga Beach - 3.1 km / 1.9 mi Puerto Cancun Golf Course - 3.6 km / 2.3 mi Ceviche Square - 3.9 km / 2.4 mi Benito Juarez Municipal Building - 4.2 km / 2.6 mi PlayCity Casino - 4.2 km / 2.6 mi Plaza Las Americas - 4.4 km / 2.7 mi Cancun Golf Club at Pok Ta Pok - 4.5 km / 2.8 mi Las Palapas Park - 4.6 km / 2.9 mi The nearest major airport is Cancun Intl. Airport (CUN) - 20.6 km / 12.8 mi. Near Playa Tortugas.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at El Faisan, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours).
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- Parking
- Parking
- Outside parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Breakfast room service
- Room service
- Safe
- Iron
- Cash machine
- Foreign currency exchange
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Shops
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Play area
- Babysitting service
- Children’s pool
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Breakfast room service
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Adults-only outdoor pool
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Games room
- Karaoke
- Shops in hotel
- Dance hall
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Water sport facilities (on site)
- Snorkelling
- Table tennis
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Entrance with ramp
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
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Excellent
Based on 2294 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2294 TripAdvisor reviews
V
Vanessacalvaop
London, United Kingdom
18/10/2024
“Cancun bay is a must!”
It was a very nice and pleasant stay. The hotel is very beautiful, with amazing food, super tasty and varied. I need to say that waitress Gabriela is the best as she is super nice, is always smiling and very good professional. The entertainer guy, Ivan is super good at his job, he is very engaging … more
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Cherylann M
Trinidad and Tobago
18/10/2024
“Awesome family friendly Resort”
We had a great time lots of fun rooms were clean staff was very helpful well maintain surrounding Birthday and retirement celebration nightly entertainment Moving around was easy we took the bus to visit one of the mall and Walmart It was our first visit to Cancun will surely visit again.
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Zak H
Nottingham, United Kingdom
17/10/2024
“Lovely hotel 5⭐️”
Fantastic experience at this hotel. Many bad reviews on here however they are just not the case. Great room service, making our beds every day, refilling the minibar. Workers behind the scenes every day making everything look lovely for people. Absolutely amazing and super friendly bartenders, espe… more
S
Sightseer01370954571
United Kingdom
01/09/2024
“Ideal little hotel ”
Me & my sister stayed here October 2023. The hotel staff were so friendly & helpful. We did upgrade our standard room to junior suite free of charge. We stayed all inclusive, food wasn't that bad, could make improvements. We have said we would come back to this hotel. Massages from Elizabeth & Mar… more
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grannyen
Birmingham, United Kingdom
25/09/2024
“Excellent value for money”
Excellent value for money. The rooms are small and could do with updating but the bed was comfortable and the room was cleaned daily the shower was hot . The buffet was small but there was always plenty of choice. The absolute best thing about this hotel is the staff. Every single member of staff … more