Description
Facilities: 400 rooms, including 237 double rooms, are located on 19 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range… more
Location: This hotel is located in the leisure district of Acapulco, directly beside the beach. The city centre with its many bars, restaurants and nightlife venues are all to be found in the vicinity. Links to the public transport network lie just 100 m away and can easily be reached on foot.
Meals: Dining facilities include a café and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. In addition to breakfast, the hotel also offers lunch and dinner à la carte.
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- Entertainment
- Entertainment
- Pool table
- Games room
- Karaoke
- Shops in hotel
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Parking (extra charge)
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Room service
- Safe
- Iron
- Car hire
- Cash machine
- Luggage storage
- Trouser press
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Jacuzzi
- Jacuzzi
- Bars
- Pool bar
- Café bar
- Bar
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Swimming pools
- Children’s pool
- Sunbeds
- Activities
- Water park
- Bike rental
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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Good to know
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Very good
Based on 2686 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 3 featured reviews out of 2686 TripAdvisor reviews
J
John R
Zihuatanejo, Mexico
11/08/2023
“Beautiful View”
We stopped in Acapulco during our road trip north and treated ourselves to a stay at Krystal. Our room had a gorgeous view of the ocean, and the room was clean and comfortable. I was disappointed that their parking was across the street. As it turned out, our FJ Cruiser was too tall for their parki… more
A
Andrea Q
28/06/2023
“Muy buen trato en el buffet.”
Todo muy bien muchas gracias la alberca muy limpia y los niños la disfrutan mucho Everything was good the service at the buffet was excellent the pool was so clean the kids really enjoy staying at this hotel Thanks to everyone specially the guys at the buffet we really like the food
M
Monica C
10/07/2023
“First and last visit to Krystal Beach Hotel Acapulco”
The staff is very friendly and they tried to help us in a very professional manner, Juan Pablo and Eduardo our waitress were the best, at the beach Isidro helped us to find the best possible sitting. My rating is mainly because the hotel does not reinforce the rules for the beach area. Speakers wer… more