Description
Facilities: 422 rooms are available to guests in a 14-storey main building and 2 auxiliary buildings. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests… more
Location: This hotel is situated directly beside Diana Monument cross roads, around 30 minutes away from the international airport and 10 minutes from the congress centre. In addition, guests are within easy reach of one of the most beautiful attractions, Acapulco Bay.
Dining facilities include a non-smoking restaurant, a dining room and a bar. The resort offers a wide range of catering options. A bed and breakfast package and full board can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu.
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- Parking
- Parking
- Parking near the hotel
- Valet parking
- Parking (extra charge)
- Services
- Nursery
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Fan
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Sun terrace
- Terraces
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Porter service
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Bars
- Pool bar
- Café bar
- Bar
- Swimming pools
- Full spa
- Children’s pool
- Umbrellas
- Adults-only outdoor pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Smoking
- No smoking allowed anywhere in the hotel
- Non-smoking rooms
- Activities
- Snorkelling
- Golf course
- Beach volleyball
- Accessibility
- Wheelchair-friendly entrance
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 3183 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Acapulco
Showing 5 featured reviews out of 3183 TripAdvisor reviews
O
Odette C
26/09/2024
“Outstanding staff”
This is the first review I’ve ever written, but the circumstances and the hotel definitely deserve it. My wife and I were vacationing during Hurricane John, and I have to say that the attention and service from the staff, especially the Hotel Director, Oscar, were outstanding. He handled the situat… more
J
Jorge R
23/06/2024
“Amazing trip in Acapulco”
Hotel Emporio is a nice hotel where you can rest, eat well and enjoy the beach. We also booked acapulcoforall.com for airport transportation and excursions by Sebastian Hernandez. We felt safe and satisfied with his services and I highly recommend it.
A
Areli G
23/06/2024
“Great experience”
If you’re planning on staying at Emporio, I would recommend to Hire Sebastian Hernandez in advanced ( acapulcoforall.com ) for round trip transportation to the airport and excursions. He was always on time, we can’t thank him enough for a fun and SAFE experience! I will definitely hire his service… more
A
anadene
Rosarito, Mexico
21/05/2024
“Great stay, did not disappoint even after Otis!!”
Emporio has the whole package!!! Great hotel, beautiful garden and pool area. The food is good, and fair priced. All rooms hace ocean view, comfortable beds and pillows. It is centric, close to many restaurants, bars, beaches, and a 15 minute drive to La Quebrada Truly grateful with Sr. Nava for s… more
9
934donnae
West Virginia
30/11/2024
“Acapulco Vacation 2024”
Very comfortable hotel! I appreciated the adults-only pools, but there are no steps or railings (only ladders). So I enjoyed the safety of the family pool. The service at The Island snack bar was exceptional, specifically Javier. Very attentive and prompt. Room service was also excellent. Still ha… more
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