Ibis Styles Palermo Cristal

“Great place to stay.”

The room and hotel are very clean. The bed was comfortable and we slept well. The staff was friendly, professional, knowledgeable and helpful. They recommend authentic restaurants and arranged our transfer to the airport. The room rate was very reasonable.

“Very central location.”

Nice hotel in a very central location of Palermo. Walking distance to all the major sights in historic Palermo and to the very nice yacht harbour. The check-in procedure were very good, fast and polite. The beds were very good and gave a good sleep. Very large and soft towels and a good shower. T... more

Nice hotel in a very central location of Palermo. Walking distance to all the major sights in historic Palermo and to the very nice yacht harbour. The check-in procedure were very good, fast and polite. The beds were very good and gave a good sleep. Very large and soft towels and a good shower. The aircondition could need a bit of an users instruction. Positive with windows that can be opened. I would have liked a safety lock on the door, it is locked but still feels a bit un-locked. The breakfast room in the basement were not the most inviting , though the breakfast was adequate with most of what you need to start the day. All in all, it was a good experience.

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“Not what we were expecting.”

The photos did not reflect the true rooms. We had dinner on the 7th floor, the views were spectacular but the food was average. The best part of this hotel is the proximity to the Port and the staff, who provided wonderful service and were extremely helpful.

“Well located, but noisy, scruffy and overpriced rooms”

This is a well-located adequate but is very overpriced for the quality delivered experience. Pluses: the front desk staff is very helpful-the staff double as bartenders so you can get a beer, wine or cocktail anytime. The hotel rooms have a lot of light fixtures, bedside reading lights that ca... more

This is a well-located adequate but is very overpriced for the quality delivered experience. Pluses: the front desk staff is very helpful-the staff double as bartenders so you can get a beer, wine or cocktail anytime. The hotel rooms have a lot of light fixtures, bedside reading lights that can be switched off while in bed, and the windows are pretty soundproofed. Ample towels with big oversized bath towels that are in good condition. The safe in the wardrobe closet is small-wallets and phones fit but not big enough for a laptop computer. There is also an empty mini-fridge and a hot water kettle and tea bags in the room. Minuses: The style of the lobby is nothing like the spartan rooms upstairs-the rooms are compact, with dated and scuffed up walls and furnishings. The faux wood floor had sections missing. The shower in the bathroom is tiny and has a slippery floor-you need to be thin and nimble to use it. The hallway corridors are tiled so you hear every footstep and conversation. Sunday morning are the worst. Elevators are claustrophobic and tiny-pretty on par for Italy. The buffet breakfast is in a dreary basement room and is low quality too-avoid the hot items scrambled eggs are cooked to dry and crumbly, bacon is mostly fat and the wurst-style sausages are withered and dry. The cold items are ok-stick to cornetto, pastries, yogurts and fruit. The sliced ham and cheese are straight out of the grocery store. Make your own coffee using the self-service machines. Or go elsewhere-there are plenty of cafes in the area. If I had paid 50% of the room price it would be a fair price/value exchange.

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