4 Spa Resort Hotel

“Its cool but nonsense.”

The hotel is clean and normal but there is no logic. First of all, I am sorry for the workers in the bar and restaurant. We stayed for 2 nights, and the same staff worked all the time, in the morning and in the evening also. Thats hard! So, there is a pool what you can use only between 10.00 a.m. -… more

The hotel is clean and normal but there is no logic. First of all, I am sorry for the workers in the bar and restaurant. We stayed for 2 nights, and the same staff worked all the time, in the morning and in the evening also. Thats hard! So, there is a pool what you can use only between 10.00 a.m. - 18.00 p.m. I mean, why? If you travel to the downtown for sightseeing, than you cant use the pool in the morning nor in the late afternoon or evening... nonsense. You have to pay more if you want to use the spa. The hotel has a restaurant named "Pizzeria" but there is no pizza at all :D In the second night there was a fire alarm around 2 a.m., but there was no fire anywhere, only the workers suffered something. The staff are nice and helpful.

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“Clean hotel with monotonous food and hidden extra prices everywhere.”

Our holiday to Catania was a replacement for our trip to Crete which unfortunately had to be cancelled due to Covid-19. We found this hotel on LastMinute.com and it looked really Inviting with lovely photos and the promise of plenty of spa choices. Overall the room was clean with clean sheets and … more

Our holiday to Catania was a replacement for our trip to Crete which unfortunately had to be cancelled due to Covid-19. We found this hotel on LastMinute.com and it looked really Inviting with lovely photos and the promise of plenty of spa choices. Overall the room was clean with clean sheets and towels provided everyday. The A/C was fairly irratic so a couple of nights were poor due to the low uncontrollable temperature. Although there was free wifi this was poor quality and kept cutting out (even when trying to confirm payments for booking tours online). There were no mini bar prices, but on checking out we were disappointed to discover we were charged €3 per 500 mL plastic bottle of water (a glass 1L bottle in the restaurant was also €3 so this made no logical sense). With relation to the spa, there was no brochure and no clear pricing on the website, all you had to go on was verbal pricing from reception. In addition, the website did not mention that many facilities were unusable due to Covid. The breakfast was ok but a bit monotonous as they serve the same thing every day, and the food is clearly bought in large bulk from factories. The restaurant is more like a canteen and while the fresh pizza is delicious and good value for money, the rest is rather over priced. However as there are not many restaurants in the surrounding area you need to venture into Catania itself if you want something a bit different. Access to Catania city centre from the hotel is only doable if you are renting a car, unless you want to pay a lot of money for a taxi (€30-35), or walk (5 ish kilometers), however this takes a lot longer than google maps will estimate as the roads are not overally suitable for pedestrians (pavements will randomly stop on busy roads), and google will send you over the Via Nazionale rather than by the ocean, the former of which has no pavement. Beware if you order a taxi from reception, as the taxi company they use will charge you extortionate and somewhat random pricing.

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