Victoria Palace Hotel & Zen Wellness

“A must stay when visiting Gallipoli!”

An oasis of luxury in Gallipoli! Superb accommodation and first class service from a professional team. From the welcome on arrival, and throughout our stay, we were really impressed and pleased by our experience. The staff were so attentive and the venue was everything we were looking for.

“Nice and clean but……..”

The hotel is situated up a poorly maintained back street. Road and pavements are poor. First impression was it was a lovely looking hotel. We arrived on a Saturday , checked in and we were asked for a €200 deposit, in cash ! we were booked to stay in an apartment. We didn’t have the cash and offere… more

The hotel is situated up a poorly maintained back street. Road and pavements are poor. First impression was it was a lovely looking hotel. We arrived on a Saturday , checked in and we were asked for a €200 deposit, in cash ! we were booked to stay in an apartment. We didn’t have the cash and offered to pay by credit card , that was refused. Reception staff were told they’d have to wait until we could get cash. We were shown to the apartment , it was very clean and modern. It’s the first apartment we’ve stayed in where there was no soap, shower gel or shampoo, however , there was cleaning sponges in the bathroom and kitchen. Obviously we were to buy cleaning fluid. It’s the first time I’ve stayed in an apartment that doesn’t have a cleaning service and we were expected to clean it and we were asked by the reception staff to leave the kitchen area clean when we checked out ! Which we would anyway. We were unable to use the bathroom sink as the pop up waste (plug) was stuck, we reported it and were told it would be looked at on Monday when the maintenance man was back. So we had to clean teeth and wash hands etc in the kitchen sink. Not ideal. We couldn’t use the hob , no instructions, we couldn’t get it to work. Reception person came to show us, he couldn’t get it to work ,we thought it was broken, so he brought us a plug in hob. Monday morning the maintenance man came, sorted the pop up waste in the bathroom and in Italian tried to explain how the hob worked. We worked out it was induction but some of the pans weren’t suitable to activate the hob. We had one pan that worked but took over 1/2 hour to boil a small amount of water. We didn’t bother to use it after that. After 5 days we asked for clean towels , we were given 2 bath towels. We were staying for 10 days ! On day 8 we got a phone call from reception saying we were able to have a free clean ! It would have been better half way through our stay not 2 days before we were leaving. Apartment was cleaned and clean towels left. The pool area is very nice but there is a problem with flies, we only sat for a very short time before we left due to flies. Other guests said the same. The hotel is a 30 -40 minute walk to the main old city, which is lovely. We only ever saw one public bus. There are no taxis as we know it, they are people carriers for a few persons and they charge per person not per mile. It’s advisory to have a car to travel to various locations. I can’t comment on the hotel as we didn’t eat there. The breakfast is €15 , but we didn’t try it. There are some restaurants nearby which we used and they were satisfactory. Upon checking out we were asked to pay for pool towels, we didn’t have pool towels. My husband can’t swim ! We can only think it was for the two clean towels we asked for on day 5. My husband refused to pay. Would I stay at this hotel again ? Probably not.

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“Outposted”

This is a well run, efficient hotel with friendly staff who mostly speak English. However, it is a little soulless and around a 40 minute walk to the old town in the heat. We found only one good restaurant nearby. Taxis are very expensive and charge per person so if you are a family of five with no… more

This is a well run, efficient hotel with friendly staff who mostly speak English. However, it is a little soulless and around a 40 minute walk to the old town in the heat. We found only one good restaurant nearby. Taxis are very expensive and charge per person so if you are a family of five with no car it is easy to spend a lot of money. We were advised that there is no bus. The pool is its saving grace, which is large. However there are some treacherous steps to get into it if you are elderly. It is shoulder deep for most of the pool but has an odd square which is v deep.

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