Grotta Palazzese Beach Hotel

“Amazing hotel bad flexibility”

This was one of my favorite hotels in the world. Amazing breakfast, perfect private beach, beautiful, quiet, very private. Staff is nice experience is really good. But only for couples. I came here with my husband in 2022 and loved. We came back this year with the whole family, I got 3 bedrooms sin… more

This was one of my favorite hotels in the world. Amazing breakfast, perfect private beach, beautiful, quiet, very private. Staff is nice experience is really good. But only for couples. I came here with my husband in 2022 and loved. We came back this year with the whole family, I got 3 bedrooms since they don’t have family bedrooms. For 5 days I’m spending around 13 thousand euros and still they don’t allow to use the 2 front rolls of chairs by the beach. They say it’s for the suites. It stays the whole day empty. (Picture attach took picture 1pm) They have 12 pairs of chairs and umbrella and cannot acomoda-te 1 pair for someone who is spending $13k in 5 days. No flexibility for costumers who come back. Looking for another hotel for next year since we come to Puglia every year.

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“Beach hotel vs in town hotel - don’t get confused…”

Lovely hotel, exceptionally nice staff. Just a pointers when staying here. Ensure you tell a driver that you are staying at the Grotto Palazzese Beach hotel and not the Grotto Palazzese hotel. They are related but not in the same location. The Hotel is located directly above the famous Grotto R… more

Lovely hotel, exceptionally nice staff. Just a pointers when staying here. Ensure you tell a driver that you are staying at the Grotto Palazzese Beach hotel and not the Grotto Palazzese hotel. They are related but not in the same location. The Hotel is located directly above the famous Grotto Restaurant as where the Beach hotel is located approx 4 kms away. Also another point is that the Beach hotel charges you $200 euro to use their private beach for the day, something I have never come across before. As mentioned the staff are so lovely, we checked out early and they kindly gave us take-away breakfast. If you are heading the Cave Restaurant, what an experience, its was amazing!!!!!

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“NOT a 5-star hotel…”

This hotel property and private beach are gorgeous. The staff was also lovely. However, this is FAR from a 5-star hotel. The place had 2-4 couples there for our entire 3-night stay. However, they put us in rooms right next to each other. And, our deluxe w-patio room overlooked the parking lot w… more

This hotel property and private beach are gorgeous. The staff was also lovely. However, this is FAR from a 5-star hotel. The place had 2-4 couples there for our entire 3-night stay. However, they put us in rooms right next to each other. And, our deluxe w-patio room overlooked the parking lot when there were many empty rooms with patios on the beach side. And, our room was smaller than most standard hotel rooms. There was no luggage rack or room to sit other than the bed. The breakfast was included and it was delicious. However, that is really the only amenity offered. I was shocked to learn that if you wanted to use the private beach as a guest, you had to pay 200E more than the already high price of the room. This is not how you treat 5-star guests. If you must, add 50E a night to the rooms and let the guests use the only amenity you have. There’s no bar, no lounge to socialize with other guests, no spa, no pool and literally nothing else offered. As gorgeous and expansive as the property is, there could be a lot more to offer. The dinner menu was brief and expensive. There was no welcome drink or happy hour/cocktail hour offered for guests. There are a million small ways to make this a true 5-star hotel and it stopped short. They did provide us a shuttle to the cave restaurant on their other property which was great and that experience was 5-star all the way (which we paid for). We planned our entire Italy holiday week around this as the ending hotel over my husband’s big birthday and we left disappointed for the $. :(

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