Hotel Loreley

“Bad experience of this place and the staff.”

Terrible place, no food served apart from croissants and bread. up the side of a very steep hill. staff are rude, and the rooms are filthy.T hey charge you a fee for serving you a drink, you get billed when you check out of hotel. full of cockroaches and insects. poolled never cleaned. and they t... more

Terrible place, no food served apart from croissants and bread. up the side of a very steep hill. staff are rude, and the rooms are filthy.T hey charge you a fee for serving you a drink, you get billed when you check out of hotel. full of cockroaches and insects. poolled never cleaned. and they treat disabled guests like muck. be warned stay clear of this place.

less

“Nice and basic, lovely view from area”

Nice quiet place on our visit, shuttle service a bonus if you don’t want the walking up hills, staff are helpful, basic rooms but enough for what you need, clean, laundry changed regularly, lovely terrace area for breakfast under used I thought and looks like a roof terrace not used at all, brea... more

Nice quiet place on our visit, shuttle service a bonus if you don’t want the walking up hills, staff are helpful, basic rooms but enough for what you need, clean, laundry changed regularly, lovely terrace area for breakfast under used I thought and looks like a roof terrace not used at all, breakfast ok only criticisms when asked for omelettes or scrambled eggs advertised on breakfast, nobody available to do when asked, lunch menu nice, small window to eat though, menu says open til 5pm we arrived at three and told no food, no prices for drinks on menus, soon adds up although again very basic. Overall ok.

less

“A mixed bag.”

I read a few reviews before booking this hotel, and decided to take a risk. I think the reviews I read were pretty accurate, so I would like to add my experience in case it helps. The hotel is very pretty and exceeded my expectations in decor and ambience. Good points - pool area and outside ... more

I read a few reviews before booking this hotel, and decided to take a risk. I think the reviews I read were pretty accurate, so I would like to add my experience in case it helps. The hotel is very pretty and exceeded my expectations in decor and ambience. Good points - pool area and outside bar /cafe is very pretty. The top terrace where breakfast is served has panoramic views over the bay. Breakfast is plentiful and fresh, if a little repetitive. Hotel areas are spotlessly clean, as are bedrooms. Linen is changed regularly. Fresh fluffy clean towels are provided every day. Electric car service is excelkent, although we (my daughter and I) often chose to walk. Bad points - Reception staff and some other staff are often grumpy. They're fine when you arrive, but further questions and help is far too much trouble. Exceptions are the friendly main bar man and the lovely lady in charge of breakfast. I warned thembefore coming that I was GF. They had no bread for me for the first lunch and breakfast, then got some in which lasted 3 days; despite daily promises of it arriving 'later' or 'tomorrow' no more ever materialised. I even supplied them with some GF bread from a restaurant for my packed breakfast on the last motning, as didn't trust that they would sort it. All in all we enjoyed our stay, but I wouldn't return to Loreley, as there's too many places where you'd get treated better as a customer. One final word - as stipulated by others, the area isbeatiful with panoramic views, but is not suitable for disabled, infirm/elderly, as the town/streets are very steep and there isvirtually no flat walking. I would recommend walking over the mountain to Maronti Beach (as well as taking the wayer taxi) as it's stunning, and you also pass some amazing thermal caves. One last word, the hotel did organise our transport too and from Naples airport. It's quite complicated with two taxis, the ferry and the electric car each way, but all ran very smoothly.

less