Palazzo Jannuzzi Relais

“Excellent hotel with fantastic staff”

This hotel is excellent. The location is perfect for exploring Sorrento and the surrounding area. The rooms are elegant, spacious and clean. The luxurious breakfast buffet is a real treat. But the best thing about the hotel is the staff. Even before we arrived the staff at the hotel provided us wi… more

This hotel is excellent. The location is perfect for exploring Sorrento and the surrounding area. The rooms are elegant, spacious and clean. The luxurious breakfast buffet is a real treat. But the best thing about the hotel is the staff. Even before we arrived the staff at the hotel provided us with information to help us prepare for our visit and get the most out of our holiday. When we arrived in the evening, Lisa arranged for a valet to collect our car and she recommended a fantastic restaurant (Ibisco) a short walk from the hotel. Then Lisa made the booking for us. Lisa also recommended other restaurants in Sorrento and surrounding areas. When we said that we were planning a drive along the Amalfi coast and asked for restaurant recommendations in Amalfi, Lisa suggested we also look at Positano and gave us some restaurant recommendations there as well. It turned out that Positano was much better suited to us, so again we were very grateful for the advice. The staff also arranged for the valet to charge our electric car, which was a real help because the electric charging infrastructure there isn't great (at least not in October 2024). The hotel staff were also fantastic when our youngest son was sick at night. The night manager offered to call a doctor. The cleaning staff were fantastic. And the next morning, Ariane made sure to check how he was feeling. On the main square, in the evening we could sometimes hear live music coming from one of the restaurants. The sound insulation in the room was good, but you could still make out the music. We actually quite liked the music; it wasn't intrusive and we are used to living in a city with some background noise.

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“Never wanted to leave!”

Beautiful hotel located in the perfect spot and with a lovely view. Our spacious room overlooked the main piazza and had a small balcony that was great for people watching. I particularly loved the large washroom with full length mirror and plenty of towel hooks and racks. Both are extremely rare i… more

Beautiful hotel located in the perfect spot and with a lovely view. Our spacious room overlooked the main piazza and had a small balcony that was great for people watching. I particularly loved the large washroom with full length mirror and plenty of towel hooks and racks. Both are extremely rare in other European hotel rooms. Other pluses: great service, friendly staff, beautiful terraces for dining on and enjoying happy hour, and situated directly above Fauno Bar (our go-to place to get drinks and watch the world go by). Things that could/should be worked on: 1. Breakfast. Not too many options and cleanliness was spotty. The utensils in my place setting were unwashed one morning (coffee residue on the spoon, crusty knife). They also need a “no couth, no shoes, no service” policy. A disgusting American schlepped in barefoot (wtf) and proceeded to pick food off the buffet with his bare hands. I have never witnessed anything more revolting and unappetizing. I felt sorry for his daughter for having such a pathetic excuse for a role model. 2. The blankets leave down and lint all over your clothes and hair, which, in turn, leaves down and lint all over the floors. 3. Water gets all over the bathroom floor after showering because the enclosure is too small and there is no door. Other than that, we absolutely loved our time at Palazzo Jannuzzi and wouldn’t hesitate to stay here again.

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“Lovely Place To Stay, Perfect Location.”

My daughter and I stayed at the Palazzo Jannuzzi Relais for 4 nights and it was perfect for us. Lovely atmosphere, spacious room, very clean/tidy and the breakfast was amazing with so much choice. All the staff were so friendly and helpful, especially Lisa at reception who went above and beyond to … more

My daughter and I stayed at the Palazzo Jannuzzi Relais for 4 nights and it was perfect for us. Lovely atmosphere, spacious room, very clean/tidy and the breakfast was amazing with so much choice. All the staff were so friendly and helpful, especially Lisa at reception who went above and beyond to help us with our trips out. We felt very welcome and would definitely stay again.

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“Love, love this place!”

What an incredible stay we just experienced and enjoyed at Palazzo Jannuzzi Relais! Ariane’s tremendous warmth and attention to detail is exceptional. She and all of her staff made us feel very comfortable and at home. Grazie Ariane and all of the PJ staff!