Grand Hotel President

“Highly recommended”

This was a fabulous hotel. All the staff were extremely friendly and helpful. The food was plentiful and of a very high quality. The free minibuses that went into Sorrento throughout day were a godsend!! Also, the view from the balcony overlooking the bay and Vesuvius was breathtakingly beautiful.… more

This was a fabulous hotel. All the staff were extremely friendly and helpful. The food was plentiful and of a very high quality. The free minibuses that went into Sorrento throughout day were a godsend!! Also, the view from the balcony overlooking the bay and Vesuvius was breathtakingly beautiful. I hope to return soon.

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“A perfect October stay”

We have just returned from a 3 night stay at Grand Hotel President and feel compelled to write a review, mainly for anyone not sure whether to book this hotel. My husband and I, along with our 2 children (7 & 11) decided to book a quick break and researched many hotels in Sorrento. Much to my own… more

We have just returned from a 3 night stay at Grand Hotel President and feel compelled to write a review, mainly for anyone not sure whether to book this hotel. My husband and I, along with our 2 children (7 & 11) decided to book a quick break and researched many hotels in Sorrento. Much to my own annoyance, I read too many reviews on hotels and 1 bad review will often see me dismissing a hotel and continuing my search elsewhere, which is nearly what happened prior to booking Grand Hotel President - I am so glad I did not do that this time. The hotel was absolutely perfect for what we needed. The breakfast was plentiful, with so many options to choose from. The room was perfect for our needs, we had a family room with beautiful view across the bay, and the pool and associated amenities were ideal. Yes, you can hear people moving around in adjacent rooms - but not excessively so, and actually it was a review we read that mentioned this that did make us wonder whether this hotel was the right one for us. Please don't let that put you off! The hotel rooms have tiled floors and so you will obviously hear some noise, but it did not spoil anything for us at all. The shuttle is very convenient and our children were very grateful to come back to our room of an evening and see that sweets had been left for them. In our opinion, only one thing could be improved and that is the water pressure in the shower - it isn't great, but it's manageable and it absolutely would not put us off staying here every time we visit Sorrento in future. If you're on the fence over whether to book this hotel - don't be! You won't be disappointed. Although I would ask for a bay view if possible as that definitely elevated the stay for us.

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“Outstanding Views, Even Better Staff!”

My friend and I stayed for a girls trip and, Wow, what an amazing stay! The views from this hotel are stunning, the only thing better than its views are the staff. Every single person we came in contact with, from front desk, to bellmen, restaurant staff, shuttle drivers, housekeepers, all were inc… more

My friend and I stayed for a girls trip and, Wow, what an amazing stay! The views from this hotel are stunning, the only thing better than its views are the staff. Every single person we came in contact with, from front desk, to bellmen, restaurant staff, shuttle drivers, housekeepers, all were incredible and made us feel like family. I’ve worked in hospitality for over 15 years and the staff here is the best I have seen. They went above and beyond with everything. Antonino in the restaurant remembered us at every meal, had the best recommendations for food/wine. The shuttle drivers were extremely helpful and personable, remembering us every time. Every front desk person took the extra step with shuttle info, recommendations for beach clubs, etc. the younger woman working during our stay was especially Helpful, as was the man working the overnight shift. We had to leave at 3am and the front desk had to go bags of breakfast packaged up and waiting for us on check out! Service on another level. Lastly, the shuttle down to town was perfect, on time, and very convenient, we used it daily and it made our trip so smooth. I cannot recommend this hotel enough and I hope to go back one day.

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“Amazing hotel with the best staff!”

The view from the hotel is breathtakingly beautiful. The rooms are dated but decorated in traditional Italian style. But what sets this hotel apart is the staff. They are all welcoming and friendly especially at meal times. We heard the food here was good and have never gone half board before. … more

The view from the hotel is breathtakingly beautiful. The rooms are dated but decorated in traditional Italian style. But what sets this hotel apart is the staff. They are all welcoming and friendly especially at meal times. We heard the food here was good and have never gone half board before. However, based on the hotels location being a short shuttle bus ride away from Sorrento town we decided to book half board. So glad we did the food was excellent and the service too. The hotel provides a shuttle bus in Sorrento town that runs every hour and we found this to be very efficient. Bus driver friendly and always on time and happy to help. Hotel very clean and the pool too. Would book here again based on the excellent customer service from all the staff. We were sad to say goodbye. Thank you for the best holiday. X

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