Klelia Beach Hotel - All Inclusive

“Manage expectations and you won't be disappointed!”

Stayed in October 2024. My opinion? Don't go with expectations of 4* luxury and you will be fine. Were there issues which need fixing? Absolutely, but overall we had a great time in a beautiful location and in comfortable surroundings. Reading some of the reviews it is clear that some expect everyt… more

Stayed in October 2024. My opinion? Don't go with expectations of 4* luxury and you will be fine. Were there issues which need fixing? Absolutely, but overall we had a great time in a beautiful location and in comfortable surroundings. Reading some of the reviews it is clear that some expect everything to be perfect, but in what is, at the end of the day, a reasonably priced hotel. Location? Great, with just a five minute walk to a beautiful beach with crystal clear water, sandy underfoot and very gently sloping for about 80m where the water was still chest high. Even in October the water temperature was incredibly warm for swimming. The beach here is a protected area for turtle nesting - sadly didn't manage to see any during our stay but several nests were still awaiting hatchlings and these are each covered by a wooden cage to avoid trampling. There is a very good snack and drink shack just above the beach serving filled rolls, sodas, beers, coffee or fresh fruit, but this was closed towards the end of our stay. Be careful when using the shack as the access from the beach is via some pretty awkward steps. Prices however were very reasonable and the coffee frappe was outstanding! No public toilets on the beach, so a strong bladder may be required, especially for the ladies, although facilities are available at the Crystalle Hotel if you are a customer at their bar or restaurant On arrival at the hotel, the lady receptionist was great, taking payment for the tourist tax politely and efficiently (standard in Greece and many other countries) - 7 Euro per night. Cash preferred as it has to be accounted for separately and paid directly to the government (again standard practice). We were given our key and wristbands and directions to our room (903 in the Annex building across the road. The room was actually far better than expected - twin beds with nice firm mattresses and pillows, as we prefer, nicely decorated, with plenty of hanging space for a few days' clothes, a kettle, coffee sachets and sugar packs. Milk and a bottle of water would have been good too, but there are plenty of small supermarkets nearby, so no problem to buy these and keep them in the fridge provided in the room. As a bonus, there is also a small terrace/balcony with a table and chairs to drink that early morning coffee. The bathroom is perfectly adequate, with twin basins, a walk in shower and decent flushing toilet - although there is a special place in hell for whoever decided that glass saloon doors at the entrance to a bathroom is a good thing. Nevertheless we are adults, and so long as you announce your intentions and give your partner the option to adjourn to the balcony for the duration this isn't too much of a problem! Locally, in addition to a couple of supermarkets, there are several other small shops and a number of bars and restaurants, and the main 'strip' is a short 5 minute walk away with countless others - a recommendation here for Dafni's, for good value, great food and a nice atmosphere (2 people, mains and dessert plus drinks for around 45 Euro). Complimentary Ouzo or Baileys to finish! Quite a few places had closed for the season, but there were still enough open to visit Food options were plentiful, although more of that later. Self service drinks - fruit (flavoured, not pure juice) orange, apple and pineapple plus water from a dispenser, self service coffee machines plus tea/coffee etc sachets and a hot water urn for hot drinks. Bar service for alcohol (although Rose and White wines are available for self service on tap). All inclusive drinks are normally famed for being very poor and watered down, but I have definitely had far worse beer and wine at paid bars elsewhere. Couldn't comment on the spirits as I didn't have any. A number of cocktails and mocktails are also available. We definitely didn't go thirsty! The pool was beautifully cool and welcoming in the hot weather and for the most part very clean - although a green tide mark at the water line on the entry ramp mentioned by another reviewer was still visible but not off-putting in the slightest Now for the (for me at least minor) gripes Food. A hotel like this needs to cater for many nationalities, so although there is a wide variety, it leads to some pretty weird combinations. For most of our stay, hot foods were at least one type of pork (in lemon sauce was a new one for me), beef (also in lemon sauce), braised beef, chicken portions, rice, potatoes, pasta, roasted vegetables, chips with nuggets or fish fingers for the kids. A wide variety of salad was also available with cheese but not much cold meat which would have been nice to go with it (there was more on some days than others). Breakfasts were equally varied with eggs (fried, boiled or scrambled), a sort of bacon, unusual sausages, tinned or fresh fruit, pancakes, bread, toast and more salad plus many honeys and jams. That is not a gripe in itself, but there was only a limited number of items that were gluten free, and my wife being coeliac (and also not being a huge fan of chicken or pork) didn't want to risk many of the hot items unless they were obviously gluten free. Having said that, gluten free bread was available on request at breakfast time so the main issue was with the dinner, leading us to eat out more often than we wanted. I get that any such all inclusive hotel would not want to overspend on food (especially given the huge amounts thrown away by some greedy customers - invariably Brits in my experience) but it would have been nice to see some sort of steaks or lamb chops on offer, even beefburgers. We got quite excited when we smelt barbecue on one evening, but disappointed when this turned out to be...more pork Other reviewers mentioned a smell of sewage. We found this also, but it seems to be common in many resorts abroad and we have found the same in Spain and Portugal as well as in other Greek resorts, so I don't think this is a hotel problem, but more a wider symptom of inadequate drainage. It wasn't however overpowering, or present everywhere, although we did smell it in the room on the odd occasion Not that it bothered us, but the chrome fittings in the bathroom were quite badly pitted (maybe salty air and humidity?), the backing from the main mirror was showing through in places and the mirror was edged with gaffer tape. The shower is a walk-in and drainage is quite slow into a bar drain. With no shower screen or retaining lip, water does oversplash into the bathroom floor although we did not find this to make the floor particularly slippery but perhaps could be with soap on bare feet. Definitely very minor issues, not enough to inconvenience us and no doubt will be addressed as part of a maintenance programme. The fridge was quite badly iced up inside and could do with defrosting, but there was still space for a few bottles and it did work well in keeping drinks cold So, back to the beginning. Did we have a great time? Yes. Was it a nice place to stay? Yes. Are there some things that could be improved? Yes. Would we go again? Absolutely! Finally, thanks to all of the staff that we encountered. Every one that we encountered was pleasant, polite and helpful, and it was obvious that they work damned hard. The room was spotless and cleaned every day. Sheets were changed every other day, and restaurant staff were excellent Hopefully this lengthy but honest review will dispel any negative thoughts arising from some of the 'bad' reviews. In my opinion some people have expectations that are sometimes unreasonable and some context is needed. A 4* hotel in some countries is not the same as a 4* hotel in others and if you are paying accordingly (our 5 day trip was less than £300 each all inclusive - still good value even though it's October) then you don't expect perfection

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“Room for improvement ”

We arrived early and waited for our room to be readied. The reception staff were polite and helpful. Our superior room 308 was pretty basic with a good-sized balcony. The mattress was a bit hard for us, so sleeping was a bit hit and miss. The shower was great, but the bathroom became wet very quic… more

We arrived early and waited for our room to be readied. The reception staff were polite and helpful. Our superior room 308 was pretty basic with a good-sized balcony. The mattress was a bit hard for us, so sleeping was a bit hit and miss. The shower was great, but the bathroom became wet very quickly, and you must be careful to avoid slipping over. We also had the smallest wall mounted television, which was no bigger than an iPad, lol. Their were a few English news channels. The wifi was excellent, so Klelia invest in some smart tvs, then your clients can watch their own streaming services, which would be handy of an evening for both adults and children. The young lady who attended our room was lovely and very efficient. On returning to our room daily, it was immaculate, so please thank her for us ❤️. We actually really enjoyed the food it was fresh and tasty, always hot, and the restaurant was extremely clean and efficiently run by the friendly and helpful staff. I'm afraid all of the alcohol we tried was of poor quality, so we ended up venturing out most evenings as for the entertainment we didn't see any, so we can't comment. The pool was not heated, and the majority of guests did not bother using it. We are regular swimmers, and the temperature didn't bother us at all. The actual loungers were of poor quality too low to the ground and, after a while, became uncomfortable. I can understand why a lot of guests have mentioned the poor quality in their comments. All in all, we enjoyed our stay because of the lovely staff all over the hotel and the friendly Greek people we met on our nights out. Would we come again maybe if we found changes had been made.

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“Music too loud. Brilliant chef left”

The staff here are amazing and work so hard. So disappointed to see the chef had been replaced. Food was ok but nowhere near the standard last time. My only complaint is the loud music playing the same songs every day. There’s nowhere to get away from it. But thank you. I enjoyed my stay.