Caravel Suites - Adults Only

“Would visit again”

We’ve just had ten lovely relaxing days at the Caravel. The hotel is spotlessly clean and the bed was so comfortable. The fridge in your room is topped up each day so you don’t need to ask for anything. The buffet restaurant food was delicious with so much variety it was hard to choose what to eat!… more

We’ve just had ten lovely relaxing days at the Caravel. The hotel is spotlessly clean and the bed was so comfortable. The fridge in your room is topped up each day so you don’t need to ask for anything. The buffet restaurant food was delicious with so much variety it was hard to choose what to eat!! The Cullinarium Restaurant offers guests one visit per stay which was a special treat. Drinks menu at the bars is extensive so hopefully you’ve got the time to work through it. Plenty of loungers in the complex so no need to worry about finding somewhere to lay your towels. The staff are attentive, polite and go out of their way for you so please be kind and appreciate them (they clock up some miles fetching your drinks). Veronika and Chelsea were always there. Evening entertainment was enjoyable so grab a pair of earphones for the silent disco on a Friday night. Daytime entertainment is also good so take part in the activities if you want to move off the lounger. Download the TUI Blue app and keep in touch with what’s happening and most of all have a great time like we did.

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“Not a 5 star”

Not a 5 star . Maybe a 3 star . The bed was very comfortable. The pillows need to be thrown away and get new ones . We had no hot water for 5 nights to shower . Rang reception and they eventually sorted it out. The food was good. Slightly repetitive. Could do better. The staff were nice. The drinks… more

Not a 5 star . Maybe a 3 star . The bed was very comfortable. The pillows need to be thrown away and get new ones . We had no hot water for 5 nights to shower . Rang reception and they eventually sorted it out. The food was good. Slightly repetitive. Could do better. The staff were nice. The drinks were okay. Cocktails not brilliant. Lots of cats around the resort. I wouldn’t go back . The tourist tax is 10 euros a day . Beach towels were good. Coffee only warm and food was only warm . Meats were overcooked. It was a luxury buffet . It was a good location for Tsilvi. 15 minutes to Zante old town. The room was a good size and a lovely sea view room.,shower was big . But doesn’t look the best .

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“A lovely holiday in the end of summer sun”

This review is for the end of season so please consider that when reading as I’m sure the experience is very different depending on what time of year! We had a mixed experience at the Tui Blue Caravel, there were parts of it we loved and bits that we didn’t love quite so much. We felt it was a go… more

This review is for the end of season so please consider that when reading as I’m sure the experience is very different depending on what time of year! We had a mixed experience at the Tui Blue Caravel, there were parts of it we loved and bits that we didn’t love quite so much. We felt it was a good value holiday in an idyllic location. The food was very good and combined with the facilities and the over all ambience these were probably the highlights. This time of year the pool is almost unbearable to use and I probably wouldn’t bother booking a swim up again as it’s a north facing hotel so when the sun is lower in the sky some of the rooms (including ours) got very minimal sun, I am sure this is different in mid summer. We have never complained in a hotel before but did have a few tiny issues here, they were always quickly resolved though which is all you can expect and absolutely nothing that ruined the holiday or made me question the quality of the hotel. My thoughts with the rooms is that they have gone for a minimalist look and just not really pulled it off which is probably why it feels a bit basic. There were signs of wear and tear throughout the resort , however the communal areas up by the main pool were really lovely. The location is excellent for a walk in to town and would recommend the boat trip to the ship wreck as an experience. We also walked into Zakynthos town, perfectly doable. All in all we had a lovely time and really enjoyed our time at the Tui Blue Caravel. … oh and a shout out to the entertainment.. must be really tricky at the end of season playing to such small groups but they really pulled it off!

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“2nd time here and sadly, the last!!”

Due to our holiday to Rhodes being cancelled 3 weeks before we were due to fly, we switched to the TUI Blue Caravel as we had been here before in 2019. Better the devil you know, or so we thought. I emailed asking for a quiet room and was given the exact opposite. A room above the noisy bar and … more

Due to our holiday to Rhodes being cancelled 3 weeks before we were due to fly, we switched to the TUI Blue Caravel as we had been here before in 2019. Better the devil you know, or so we thought. I emailed asking for a quiet room and was given the exact opposite. A room above the noisy bar and entertainment area. On arrival I asked to be moved and even asked for an upgrade which we would have been happy to pay for. Despite the hotel being far from full due to it coming to the end of their season, I was told to come back tomorrow. I didn't want to unpack and repack so we decided to go with it and see what it was like. After 3 sleepless nights due to the noise from the bar below (we are early to bed, early to rise .. our choice!) I complained to a really nice man at reception who said the noise is "too crazy loud" and to speak with Hannah the TUI rep in the morning. At first, Hannah seemed fine and suggested I look at a room the other side of the hotel. The man who took me over there said as it was facing the "strip" full of bars and restaurants there would be little gain from moving. After explaining this to Hannah, she barely looked at me, acknowledged me or even asked if we were okay .... very unprofessional!! This was when I also noticed that the room we were given is nothing like the luxurious room on the TUI website. Our room was old, basic, small and smelt from the shower drain. The tiles in the bathroom had numerous cracks. Now to the food .... if you want the same ole luke warm gruel then this is the place for you. Porridge at breakfast was either like water or overly thick but never warm let alone hot. The pasta was always cold as was most of the other dishes on offer. The puddings were fine but the same thing every night and never a hot choice of desert. We don't drink alcohol so I lived on water and decaff coffee and my husband on the "flat" Sprite as even the Diet Coke was too sweet for him being diabetic. You could tell it was coming to the end of their season as our first week was great for entertainment with Saul and his team putting on a great show on "Pina Colada Pool Day". Sadly, he was away for the following Saturday and nothing happened compared to the previous week. There was also a BBQ the first week but again nothing the 2nd. The staff we also found a bit hit and miss with friendliness. Ava/Eva the young 19 year old around the pool was always friendly and I didn't have to ask for a coffee, she was always there with it. Athena on reception was always smiling and had a "hello" whenever she saw me. Some of the others could learn a few manners and arguing amongst themselves in front of guest isn't a good look. The golden strip of sand is a joke and the wooden boardwalk is falling apart and becoming quite dangerous. The toilets around the pool area are extremely dangerous and the middle toilet has a sunken drain which I sprained my ankle on as you can't see it as the sensor lights don't come on straight away. The handles are falling off the door which makes it extremely hard to lock. We had high expectations for 2 weeks at the luxurious 5* hotel it used to be but sadly at best, it's no more than 3*. Some people will probably criticise me for my comments but they also probably went during high season when there was a lot more going on. At the end of the day, we paid a lot of money and probably nearly the same amount as summer months, yet got a whole lot less for our money!!

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