Mitsis Rodos Maris Resort & Spa - All Inclusive

“Relaxing family holiday”

We stayed over October half term and left the day the whole resort closed for the winter. Overall we had a really relaxing and enjoyable holiday. Best bits: - - Having everything we needed included in our stay (beach/pool towels, food, drinks, snacks, beach bar, pizza on the beach, a la carte resta… more

We stayed over October half term and left the day the whole resort closed for the winter. Overall we had a really relaxing and enjoyable holiday. Best bits: - - Having everything we needed included in our stay (beach/pool towels, food, drinks, snacks, beach bar, pizza on the beach, a la carte restaurants) - Pleasant surroundings - Room configuration for a family of 5 worked well (we stayed in a Garden View Maisonette). - Pan Asian a la carte restaurant Could have been better:- - Some drinks in the buffet restaurant had a funny taste to them (particularly the sprite) - Entertainment towards the end of our stay was repeatedly cancelled with very poor communication, people were sitting and waiting for it as we hadn't been told. - Some bars were running out of ingredients as it was end of season. - Pool was so deep it wasn't great for our kids and it was absolutely freezing. However we absolutely loved the beach and sea. - We had a lot of ants in our room, it didn't bother us too much but I think they could have done more to stop them. - One day we couldn't get beach/pool towels until much later in the day which was really frustrating - Food in buffet wasn't as good as other similar value hotels we've stayed in but we did all find something to eat for every meal. We will be looking to book a Mitsis holiday again as I like what they include in an all inclusive holiday and came home thoroughly relaxed from this one.

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“Family holiday”

Lovely location, hotel next to a private beach, amazing staff especially JULIO, CRISTOS no1,CRISTOS no2, and ELIZAWIETA (sorry guys for wrong spelling:) ) (main bar) you have been amazing xxx Thank you for a lovely time xxx Love you , have a good day off:))

“Nice but not great, a little underwhelming!”

On arrival we were greeted and our luggage was off loaded from the taxi, we checked and everything was explained to us, we were then taken to our room by golf cart and shown our room and our luggage was taken in and the staff were all very polite, the grounds of the hotel were ok, the lobby bar was… more

On arrival we were greeted and our luggage was off loaded from the taxi, we checked and everything was explained to us, we were then taken to our room by golf cart and shown our room and our luggage was taken in and the staff were all very polite, the grounds of the hotel were ok, the lobby bar was probably the better one out of them all. There were a few members of staff that definitely stood out from the rest, especially Elizabeth in the Lobby Bar was amazing and so attentive, Stella in the pool bar again was very polite and helpful, and finally Romandos in the reception was a life saver as my son left his phone on the little tourist train and he called the company and we got the phone back. The option for cakes for special occasions is a nice touch too. Unfortunately for us we booked this as it was advertised as a 5 star ultra all inclusive, the rooms are not up to this standard and the beds other than the main bed are awful and we felt very bad having to make our children sleep on these, especially our eldest who is 6ft. It was the end of season we kept getting told when they were running out of things or things were not right, we felt this was not really a good excuse as we have paid the same price if not more as it was a school holiday and expected everything to be right, the game machines in the games room only three out of the 10 were working, the ice cream parlor was very limited, the biggest thing was the queuing for everything especially the Pizza, pool and Beach bar, the creperie and main restaurant. getting towels for the beach and pools was hit and miss and some days we didn't get any till early afternoon, sunbeds around the pool were the same, people would be down there are 8 am putting towels out and then go for breakfast and also some people would just leave an d leave the towels and you wouldn't know if they were coming back or not. the a la cart restaurants were again hit and miss, the Tex-mex was the worst but the Greek was amazing, the other two were average. Overall we felt a little underwhelmed by the whole experience, especially that this was supposed to be an amazing 5 star experience and was our very first all inclusive holiday, we would definitely not return and would seriously consider our options.

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“Not 5*”

Mixed, definitely not 5*. No drink offered at arrival, which I noticed others were offered. Reception staff pleasant. Room adequate and comfortable, but could have been cleaner. Ink stained sheets, glasses not replenished daily. Quiet...mostly. Good location to beach. Beach towel situatio… more

Mixed, definitely not 5*. No drink offered at arrival, which I noticed others were offered. Reception staff pleasant. Room adequate and comfortable, but could have been cleaner. Ink stained sheets, glasses not replenished daily. Quiet...mostly. Good location to beach. Beach towel situation is ridiculous, never enough and one day there wasn't any due to no delivery. Food was good, although the same every day in the main restaurant. A la carte - Greek good, tex mex nachos a joke. Not really a la carte. Not enough facilities and staff to cater for the number of guests. Overall a pleasant stay, although staff looked miserable. Especially with the walkie talkie police on patrol in main restaurant! Chris at thr bar and Ron in restaurant were the only engaging staff not at the beach. Beach staff were much more relaxed and friendly. Wouldn't relish returning to a Mitsis based on this experience...shame as with more polish, could have been much better.

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