Rocabella Mykonos Hotel

“Birthday to remember”

Staff were very welcoming on arrival and helped us with luggage. The complimentary drink on arrival was very refreshing. Due to arriving on my birthday the staff offered a bottle of champagne to arrive at our room which was a very generous gift. Breakfast was included in our stay and was very... more

Staff were very welcoming on arrival and helped us with luggage. The complimentary drink on arrival was very refreshing. Due to arriving on my birthday the staff offered a bottle of champagne to arrive at our room which was a very generous gift. Breakfast was included in our stay and was very good. Offering both buffet and Al a carte. The plunge pool in the room was lovely to relax in and the views over looking the new port were beautiful to wake up to and have our morning coffee overlooking.

less

“Slice of paradise!”

Rocabella didn’t disappoint! This is such a fabulous, luxurious hotel in Mykonos. We visited as a family of 3 and were made to feel welcome by everyone in the team. They really are a special bunch of people- other hotels around the world could really learn from their impeccable customer service! ... more

Rocabella didn’t disappoint! This is such a fabulous, luxurious hotel in Mykonos. We visited as a family of 3 and were made to feel welcome by everyone in the team. They really are a special bunch of people- other hotels around the world could really learn from their impeccable customer service! The bar staff, pool attendants, cleaning team, spa therapists and receptionists were all friendly and made my daughter feel very special indeed (thank you George especially). I was initially worried about bringing a child to a high end hotel but I didn’t need to at all! Thank you to you all, we visited for an anniversary and you made it so special. Some tips- -Mosquitos made for a few uncomfortable nights. The hotel offers plug ins but I’d recommend bringing everything you can with you to deter them. While you don’t really see them, you feel them! -The pool is a very chilled environment, one of the best we have ever visited. -The balconies look private in the photos but they do tend to overlook each other. You still have some privacy but not as much as the images show. Adds to the Greek charm however! -The hotel is 10 minutes from a SUPER beach, in our opinion the sandy clear waters were amazing. We didn’t really need to visit other beaches (we did) but didn’t really need to. -There is a small supermarket at the bottom of the hill. The walk back uphill is about 20 minutes and it’s quite steep but we enjoyed stretching our legs. -Chora is 12 mins in taxi and well worth a visit. Taxis and private transfers from the hotel are fixed prices (but not cheap so be prepared) -Taxis, food and drink are EXPENSIVE! We spent about £150 a day on basic lunches and dinner (with one drink each!) for 3 people. We struggled to get lunch for under 50 euros anywhere. Ice cream and a coffee- 20 euros minimum. -The airport is super clean but not a lot of food or shopping options- eat before you leave! Hope that helps- we loved our time at Rocabella! X

less

“Absolute Gem”

The hotel is fantastic, the rooms minimalist and clean. Hotel staff polite and amazingly helpful with ideas on what to do an where to go. Especially 'George' - whose spontaneous cocktail ideas where fabulous. Wish we could have stayed longer

“Not so good!”

Booked through Mr & Mrs Smith and really very disappointed. The hotel's obvious aim is to be cool ...run by mostly delightful but incredibly inexperienced staff. Our room was a nightmare as the whole of the stone floor is painted white and there is a step straight off the bed area which is an a... more

Booked through Mr & Mrs Smith and really very disappointed. The hotel's obvious aim is to be cool ...run by mostly delightful but incredibly inexperienced staff. Our room was a nightmare as the whole of the stone floor is painted white and there is a step straight off the bed area which is an absolute hazard. I nearly had a very nasty fall. Breakfast buffet is less than average and included rancid butter. We pointed this out to the waiter that it really should be on ice. Dinner was a disaster.My main course arrived few minutes after my husbands and was inedible. I know all about al dente rice but this risotto was partly raw and way over salted. Hugely expensive and really not worth it. Beware ... taxi from Port, which is around a 7 minute ride, was 30 euros ....yes that's right 30 euros! And we moan about black cab costs in London! There is a road very close to the pool and not a main road at all but it does have passing vehicles. The air can become a little thick with the smell of petrol in the heat. All in all just a very average hotel with prices that do not reflect service or amenities. I did pass on my remarks to Mr & Mrs Smith who passed onto the hotel. They informed me there was no compensation. I had NOT mentioned compensation ..was not looking for compensation and this only demonstrates the lack of professionalism and actually arrogance.

less