Utopia Blu Hotel

“Third visit”

We arrived at the beginning of October to find we had been given the same room as we had in June as we had requested. It was so nice to be remembered by staff and even our room cleaner. We enjoyed a lovely relaxing stay. Our room was cleaned every day and the floors mopped, bedding changed regul… more

We arrived at the beginning of October to find we had been given the same room as we had in June as we had requested. It was so nice to be remembered by staff and even our room cleaner. We enjoyed a lovely relaxing stay. Our room was cleaned every day and the floors mopped, bedding changed regularly and fresh towels as required. We had no problems with the food. More than enough choice at breakfast and fresh omelettes made to order. We had lunch at the restaurant most days but a toasty a couple of times and a chocolate crepe. We didn't find dinner a problem. Most nights we went between 8 and 8.15 and there were lots of empty tables. Never had a problem with cold food. There was usually something at the carvery station. We had roast beef, chicken, turkey and pork. Plenty of potato and veg options. Often souvlaki swordfish and salmon fillets. Plus soup and salad options. Desserts were a bit samey but there was plenty of fresh fruit and ice cream. We spent most nights at the Meraki bar where the bar staff were amazing. Our drinks arrived when we sat down without us ordering lol. This is a good 4* All inclusive hotel. I think some visitors are expecting 5* plus per some reviews I've seen. We like it so much we're already booked for the end of May 2025

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“Relaxing time but needs some improvements!”

My partner and I have just returned from a 10 night stay at Utopia Blu. Overall, it was a lovely stay with above average temperatures for Sept/Oct. Some of the positives of this hotel is the grounds and the overall design of the hotel is beautiful, you can’t fault the cleanliness and there’s some… more

My partner and I have just returned from a 10 night stay at Utopia Blu. Overall, it was a lovely stay with above average temperatures for Sept/Oct. Some of the positives of this hotel is the grounds and the overall design of the hotel is beautiful, you can’t fault the cleanliness and there’s someone washing pavements each day. The location is perfect, short journey to the airport and a lovely walk to the beach passing nice bars and shops. With a supermarket across the road with everything you might need (much cheaper than the resort shop). We were disappointed when we first arrived to see our swim-up room completely in the shade. We asked to move but it was fully booked. Basically had to make the most of it between 7am and 2pm - otherwise chase the sun down the pool. The pools could do with a clean at the bottom (never saw anyone do this) and the pools themselves were ice cold! We found other pools to be warmer later in the day. The food is okay, nothing that bad but I’ve had better from other all-inclusive resorts. It was very hit and miss and the themed nights repeated quite a lot. The cocktails need serious improvement! Each one is flat and doesn’t taste of much. Drinks at breakfast also need to improve, please invest in a decent coffee machine and the orange juice is watered down cordial. Anything decent (cocktails, coffee) on this resort you do have to pay extra for i.e. the coffee bar is lovely but quite pricey after a few days. I don’t understand how other reviews have said the entertainment is good, it’s okay at best, but that also repeats after just a week. The Legends show probably the better night, the Michael Jackson Tribute was okay, but he missed the most iconic songs! In terms of wheelchair access, it’s one of the better resorts I’ve been to - where you’re not constantly climbing huge hills or looking for steps in the dark. Everything is flat and each facility on the resort is accessible – even the Italian restaurant has a small lift. As for in-room access, the bathroom could do with some improvement, as we had to ask for a chair for the shower, this should be a permanent fixture to the wall and the toilet is in an awkward spot for transferring. So 4 star overall, someone else said style over substance and that’s accurate. We did enjoy our holiday all things considered as it’s a lovely relaxing quiet place, but needs to improvement to drinks and entertainment.

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“Read before booking!!”

I struggled to decide whether to give the review a 3 or 4 star rating, but on the balance I decided to go with 4. However, there was some things I wish I had known before booking. I will start with the positives. The overall aesthetic of the hotel is lovely. It has a very laid back, boho feel that… more

I struggled to decide whether to give the review a 3 or 4 star rating, but on the balance I decided to go with 4. However, there was some things I wish I had known before booking. I will start with the positives. The overall aesthetic of the hotel is lovely. It has a very laid back, boho feel that is done to a high standard. This is in all areas of the hotel, from the bedrooms to the landscaping and common areas. Everything was very clean and tidy at all times. The location of the hotel is actually pretty perfect. Firstly, it is a very easy 20 minute coach ride from the airport. There is a supermarket across the street that has quite literally all a person could need! If you walk out of the hotel and turn right, the beach is about a 15-20 minute walk away but in the meantime there is a selection of really nice bars, shops and restaurants. On the beach front there are some lovely chilled out beach bars too. There is a shuttle bus from the hotel to the beach a few times a day if you are carrying too much to walk. There is a bus that stops right outside the hotel that takes 20 minutes to get to Kos Town, for less than 5 euros there and back. There is also two gorgeous vineyards that are between a 15 and 30 minute walk in the other direction to the beach. The entertainment team obviously work very hard. We had a private suite with a pool that backed onto the main pool, and we enjoyed the daily music and listening to the games. There also was a lot of space. Although the main pool did seem to get pretty busy, there are also swim up pools around and a great space for kids. It never seemed busy anywhere, which was good. The spa is very nice. It was 20 euros each to use the facilities, and you could stay there as long as you wanted. There is a wide range of treatments and if you go ahead with a treatment, you can use the facilities for free. Sadly, there are some negatives and things that were not ideal for us. Firstly, the food. Now I can totally appreciate that all inclusive has its set backs, but I think the problems were beyond this. Breakfast was okay. There was certainly a wide choice of things, but none of them were amazing. I do think they could make life a lot easier for themselves by having a coffee machine, and having a machine to access water. Instead, servers brought coffee and water around, you can ask for a different coffee, but all were very average. Being able to sit outside for breakfast looking at the church was a nice touch. We only ate the lunch towards the end of the week but actually this was the best meal there was. Lots of choice with fresh salad and pizza and other alternatives. This is served in the snack bar area, which is nice as you are not always eating in the same place. Dinner was also sadly an issue. We had the BBQ night, which was really good. However, everything else was below par and we ended up eating out more than we expected. There was a good choice, but everything was very beige and sadly very bland and usually not very warm. We did spend an extra 30 euros on the under the stars dining experience which was a 5 course meal with a saxophone. The food here was wonderful, and well worth the money. Secondly, the drinks. The situation with the drinks, didn't make a lot of sense. The wine was generally really bad, however at lunch, it was very nice. When ordering a spirit and a soft drink, the measure of spirit was almost half the glass - but then it didn't taste like alcohol, it just tasted strange. On our first night we tried a lot of drinks to see what was good, soft drinks, coffees and alcohol. Although I didn't finish drinking any of them, I actually felt quite unwell that night. At that point we decided to go to the supermarket and buy our own drinks to have in our room and take to meals. This was a real shame, as again we were spending when we weren't expecting to, but I did not want to feel unwell again. Our room was 1006. This was a suite with a private pool, the room itself was lovely and the pool and outside area was a good size. There was not room for sunbeds so we had beanbags instead, which actually worked for us. One of the issues was the sun, we had the sun from about 9.30am until about 1.30pm at certain areas, so we had to move around. After that time we couldn't sit in our pool or outdoor area. We did make this work for us, by going out in the afternoons. After reading other reviews, I did email the hotel to ask for a sunny room, from what we could tell, some of the private pools did not get any sun at all. However, we saw on social media that a lot of people were getting free upgrades to private pool rooms that had more sun than ours did, when we paid quite a lot extra. To be honest, this left a bit of a bad taste as it felt really unfair. We think the best rooms for sun with the private pools are 1010 to 1013 - so if you have booked one, I would maybe ask for one of these specifically. Everything else was actually fine, and we did have a lovely time but sadly it is not a hotel that we would return to.

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“Style but no substance! Not a 4*plus hotel”

I will start by saying this hotel looks the part if you want nice pictures that's pretty much all it is good for! The main areas of the hotel are spotless but unfortunately that's the 2 main good points. Lunch was always good and the Mediterranean restaurant. We booked a 2 week all inclusive and… more

I will start by saying this hotel looks the part if you want nice pictures that's pretty much all it is good for! The main areas of the hotel are spotless but unfortunately that's the 2 main good points. Lunch was always good and the Mediterranean restaurant. We booked a 2 week all inclusive and we ended up spending a fortune on drink and food away from the hotel it was awful! It cost us an additional £2,000 in food and drink and we are not even that fussy. The supermarket opposite was full of Utopia guests buying their own alcoholic to take back to the hotel and at breakfast they were buying pastries and sandwiches. The drinks in the hotel were watered down and the staff acted like it was coming out of their wages every time you asked for a drink. They were miserable and you couldn't even get a smile out of half of them. The restaurant waiting staff were all amazing so attentive and really made you feel welcome. They couldn't do enough for you. The manager and customer relations, don't get me started they are horrendous no people or customer management skills. The food: Breakfast was not 4* plus quality, there was very little choice. The omelette station is placed behind the scrambled eggs so if you are waiting for an omelette people are pushing through to get eggs. It was very awkward. Everting is a little under cooked the sausage and bacon never looked cooked. We ended up getting breakfast out or getting pastries from the supermarket. Lunch: I thought was really good, there was plenty of choice if you like salad, veg options were great and lots of fresh pizza. Dinner was atrocious and certainly not what you expect from a 4* plus. I was more like what l imagine a 2/3* would be. We actually only ate in the main restaurant 3 times for dinner despite the themed nights everything was the same each night and lukewarm at best. I have never stayed in a Greek hotel where they don't serve lamb and when I asked the hostess do they ever have lamb and she shrugged! Other guests had also commented that they had never seen any lamb and complained the food was well below standard. A la carte. Elia is just amazing the food was so good and the service was impeccable. Amr made the experience so special. We are twice in the Mediterranean. Il Brunello a la Carte was okay the salad a pizza was really good but the mains were disappointing everything was so creamy it made me feel a bit sick. We decided not to eat here again and cancelled our second booking. The room. You will see above I commented how clean the main areas are this does not apply to the rooms. I am not sure the floor was cleaned once during our 2 week stay. I actually took a picture of my feet after I had been in the shower and walked from the room to the balcony, they are filthy. I note someone has recently commented that they had an issue with the room and the sun. We also had a similar issue and our neighbours advised they had received free upgrades to rooms in prime locations in the hotel. They advised 'The fact that someone else was upgraded or not, is an internal procedure that is more complicated than it seems.' That was the explanation. There is no privacy in the swim up rooms people are walking backwards and forwards to the bar across your balcony. The beach was not as pictured on the website or Instagram. It’s actually quite laughable! I was so excited to stay in this hotel, it looked beautiful, the reviews were great but unfortunately it was a total let down. The food and drink were well below standard and the management do not want to hear your concerns. Tui needs to also take some responsibility for continuing to advertise the hotel as a 4*plus. I promise my review is genuine and I always give credit where it is due. If you look at my other reviews that is clear. If you do decide to stay here. Please see my reviews of the other restaurants you should consider when you eat out. We met lots of people out in the village who said they go to Tigaki every year. They all advised they had stayed in Utopia but would not return. They stay in one if the many boutique hotels in the village, they said the same stylish but no substance which is a shame!

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